Keyword
digital experience

News Insurance

Why this direct is emphasizing an advice-based approach

November 13, 2019 by Adam Malik

TD is enhancing its digital offerings to consumers and putting greater emphasis on the customer experience as a way to increase its footprint; to do that, providing relevant advice will play a key role in building trust, the company says.…

News InsuranceProfessional DevelopmentTechnology

Speed trumps quality for insurers working on digital experience: Executive Forum Speaker

August 30, 2016 Greg Meckbach, Associate Editor

Insurance companies aiming to create value for their customers would be well advised to look beyond the “front end” of their customer-facing computer applications, implement their services before their competitors and recognize the importance of the “geeks” in their organizations,…