Insurance companies have made it a priority to modernize their operations to connect with their customers digitally, but all the work they have been doing may be tilting too far in the direction of acquiring customers, one senior Canadian P&C…
It is still “early days” for most insurers in Canada when it comes to employing artificial intelligence (AI), but exploration and use of the techniques is accelerating very quickly, Greg McCutcheon suggested Monday during InsurTechTO in downtown Toronto. “I would…