What happens when an agreement is breached due to COVID-19? Experts share their thoughts
Does it become an ethical issue when claims workloads start to pile too high?
All the talk in the White House these days about “whistleblowers” and “no quid pro quo” echoed in the discussions about ethics last Thursday between Canadian insurers and their brokers at the 2019 Insurance Brokers Association of Ontario (IBAO) Convention.…
An insured is owed more money than they claimed. Do you disclose the oversight?
Major infractions committed by Quebec insurance brokers include acting dishonestly, negligently, or not acting with competence and professional integrity, says the disciplinary committee of the Chambre de l’assurance de dommages (ChAD), the province’s self-regulatory body for brokers, agents and claims adjusters.…
Suppose a change in regulation affects many of a broker’s clients. How much effort should brokers expend on notifying insureds of potential coverage gaps?
Global private companies seem to be more at risk of cyber threats, but less prepared to protect themselves against cyberattacks, according to a new report from professional services firm PwC. Released late last week, the report, titled Undaunted, but underprepared?,…
A long-standing and friendly relationship between a broker and client is always welcome. But busy schedules, brief chats and assumptions should never take the place of a comprehensive review of a client’s risk come renewal time. This sort of annual review is necessary to meet a broker’s professional obligations to the client, insurer and insurance industry as a whole.
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