Keyword
Facebook
Why cyber tracking technology litigation could be coming to Canada
March 31, 2023 by Alyssa DiSabatinoInsurers can expect pixel liability to “rear its ugly head” in Canada after recent litigation in the U.S., a lawyer at the NetDiligence Cyber Risk Summit said. Especially as one Canadian home improvement company has been deemed by the…
Why insurers joined Facebook ad boycott
July 13, 2020 by Adam MalikCanadian insurers are taking part in a month-long campaign to halt advertising on Facebook and its companies to send a message to the social media giant about its practices in allowing hateful content and misinformation to be spread on its…
Data-harvesting firms are exploiting gaps in Canadian law, MPs hear
May 10, 2018 The Canadian PressOTTAWA – Lawmakers delving into the Facebook data scandal are hearing experts call for substantial regulatory upgrades to protect the privacy of Canadians – as well as warn of democratic and economic risks posed by foreign companies motivated by “surveillance…
Canadian P&C brokerages prefer Facebook to communicate: Economical survey
November 1, 2017 by Canadian UnderwriterCanadian P&C insurance brokerages prefer Facebook to communicate with customers and prospects, according to 90% of respondents to a social media survey conducted this summer and released on Wednesday by Economical Insurance. The 2017 Pulse Check: Social Media Usage in…
Facebook a ‘critical part’ of financial service providers’ marketing strategy: CSIO speaker
April 17, 2017 Greg Meckbach, Associate EditorInsurance providers need to consider mobile computing devices and targetting prospective customers at certain stages of their life, a Facebook Canada official recently told members of the Centre for Study of Insurance Operations. “Think mobile first,” said Robert Geller, a…
Seven of 10 global consumers would welcome robo-advice for banking, insurance and retirement services: Accenture
January 11, 2017 by Canadian UnderwriterSeven in 10 consumers around the world would welcome robo-advisory services – computer-generated advice and services that are independent of a human advisor – for their insurance, banking and retirement planning, according to a new report by Accenture. The 2017…
U.S. insurers failing to deliver on digital customer experience: study
October 6, 2016 by Canadian UnderwriterInsurers in the United States could only answer 28% of queries across digital channels and 14% of companies failed to respond successfully on either email, social media or chat, according to new research from multichannel customer engagement software provider Eptica.…
Class action filed after privacy breach at one Ontario children’s aid office
April 26, 2016 Michelle McQuigge - THE CANADIAN PRESSTORONTO – An eastern Ontario children’s aid society is facing a $75 million lawsuit after a cyber attack resulted in a list of client names being stolen and shared on local Facebook groups. At least three dozen people have expressed…