Canadian Underwriter

Keyword
Facebook

News Legislation / Regulation

Data-harvesting firms are exploiting gaps in Canadian law, MPs hear

May 10, 2018 The Canadian Press

OTTAWA – Lawmakers delving into the Facebook data scandal are hearing experts call for substantial regulatory upgrades to protect the privacy of Canadians – as well as warn of democratic and economic risks posed by foreign companies motivated by “surveillance

News InsuranceMarkets / CoveragesTechnology

Canadian P&C brokerages prefer Facebook to communicate: Economical survey

November 1, 2017 by Canadian Underwriter

Canadian P&C insurance brokerages prefer Facebook to communicate with customers and prospects, according to 90% of respondents to a social media survey conducted this summer and released on Wednesday by Economical Insurance. The 2017 Pulse Check: Social Media Usage in

News InsuranceTechnology

Facebook a ‘critical part’ of financial service providers’ marketing strategy: CSIO speaker

April 17, 2017 Greg Meckbach, Associate Editor

Insurance providers need to consider mobile computing devices and targetting prospective customers at certain stages of their life, a Facebook Canada official recently told members of the Centre for Study of Insurance Operations. “Think mobile first,” said Robert Geller, a

News InsuranceMarkets / CoveragesTechnology

Seven of 10 global consumers would welcome robo-advice for banking, insurance and retirement services: Accenture

January 11, 2017 by Canadian Underwriter

Seven in 10 consumers around the world would welcome robo-advisory services – computer-generated advice and services that are independent of a human advisor – for their insurance, banking and retirement planning, according to a new report by Accenture. The 2017

News InsuranceMergers and AqcuisitionsProfessional DevelopmentTechnology

U.S. insurers failing to deliver on digital customer experience: study

October 6, 2016 by Canadian Underwriter

Insurers in the United States could only answer 28% of queries across digital channels and 14% of companies failed to respond successfully on either email, social media or chat, according to new research from multichannel customer engagement software provider Eptica.

News InsuranceLegalTechnology

Class action filed after privacy breach at one Ontario children’s aid office

April 26, 2016 Michelle McQuigge - THE CANADIAN PRESS

TORONTO – An eastern Ontario children’s aid society is facing a $75 million lawsuit after a cyber attack resulted in a list of client names being stolen and shared on local Facebook groups. At least three dozen people have expressed