Keyword
Future of Insurance Canada
What is your unique competitive advantage?
September 3, 2021 by Jason ContantCanada’s P&C broker and insurer channels aren’t going anywhere, but their ranks will thin and success will be determined through successful technological partnerships, the CEO of an online commercial brokerage suggested. “If you don’t bring something uniquely valuable to the…
Insurtechs: Disruptors or partners?
September 2, 2021 by Jason ContantInsurtechs are playing a game of collaboration and not combativeness within the insurance industry, the chief executive officer of an online commercial insurance brokerage said recently. “If you look at every insurtech, we pretty much always have to partner with…
Post-pandemic mindshift needed in claims leadership: Desjardins execs
August 27, 2021 Canadian Underwriter StaffClaims leaders will need to evolve their mindsets if property & casualty insurers are to succeed in meeting customer demands post-COVID, senior Desjardins Insurance Group execs suggest. “Before the pandemic, we thought we were doing a good job, but we…
Policyholders want to text you. Is your carrier doing enough to make this happen?
August 25, 2021 Canadian Underwriter StaffCOVID-19 has accelerated insurance carriers’ plans towards digital transformation, but Canada’s insurers are in their “infancy” when it comes to meeting policyholders’ growing demands for texting with their carriers, says a former insurance executive. Speaking at the Reuters virtual Future…
3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO
August 24, 2021 by Greg MeckbachFire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to…
Insurer urges principles-based regulation: ‘You don’t need to tell me exactly what I can do and what I cannot do’
November 3, 2020 by Greg MeckbachThe insurance industry needs principles-based regulation instead of a system with rules for every situation, an Allstate Canada official suggests. “If you have a good system that creates boundaries and guiding principles, and you make sure that nobody violates that,…
Moving through the pandemic: Intact exec to offer his view of what’s next
October 29, 2020 by Adam MalikDelivering value for customers and digital strategy will be two headliners in Intact’s “10-year strategic roadmap,” which will integrate some learnings from the crisis, the carrier told Canadian Underwriter recently. “We anticipate that consumers will engage digitally to a greater…
Aviva boss wants more trust placed on science
October 28, 2020 by Adam MalikTrusting science to help address climate change, and rebuilding more resilient communities after natural catastrophes are uppermost in the mind of Aviva Canada’s leader these days. “Scientists can tell us more than ever before about catastrophic storms, including precisely when…
How ‘extra steps’ can make for a bad customer experience
October 27, 2020 by Greg MeckbachBrokers who are concerned about carriers having “too direct” of a relationship with the broker’s customers should consider what service those customers are expecting, an industry consultant suggests. “As an industry, we have a number of places where we have…