Canadian Underwriter

Keyword
Gen X

News InsuranceMergers and AqcuisitionsTechnology

Insurers must realign business to suit customer needs and expectations for the future, not the past: Majesco

November 4, 2016 by Canadian Underwriter

The factors influencing customer loyalty are changing, demanding that insurers rethink and realign how their businesses meet customer expectations, notes a new thought leadership report released Thursday by Majesco. A significant gap exists between consumer needs and expectations and what

News InsuranceMergers and AqcuisitionsTechnology

Use of digital channels increasing, but technology can’t fully replace human connections during auto claims process: J.D. Power U.S. study

October 27, 2016 by Canadian Underwriter

Millenials’ customer satisfaction with the auto insurance process in the United States, while still the lowest among all generations, is improving and carrying the rest of the industry with it, according to the J.D. Power 2016 U.S. Auto Claims Satisfaction

News InsuranceMergers and AqcuisitionsProfessional Development

U.S. Millennial small business owners more prepared for natural disasters and cyberattacks than previous generations: study

August 18, 2016 by Canadian Underwriter

Millennial small business owners in the United States are more likely than Gen X or Baby Boomers to have plans for natural disasters, cyberattacks, retirement benefits and even business succession, a new study has found. The second annual Small Business