Employers of all industries want to hire the newest generation of workers, Generation Z, and so the insurance industry needs to make sure it’s getting ahead of the curve, especially with a dearth of property and casualty underwriters in Canada. …
Despite online insurance gaining popularity, consumers still need — and want — personalized advice from their insurance companies and brokers, executives observed during a recent industry panel discussion. “I had really thought at the end of 2020 that digital…
Very young workers at your brokerage or insurance company are the “overlooked demographic” that may be suffering the most as we pass the one-year anniversary of working from home during the pandemic, according to a recent survey from Microsoft Corp.…
The factors influencing customer loyalty are changing, demanding that insurers rethink and realign how their businesses meet customer expectations, notes a new thought leadership report released Thursday by Majesco. A significant gap exists between consumer needs and expectations and what…