Canadian Underwriter

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Harvard Business Review

Hybrid office design
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4 design concepts for the new hybrid office

July 22, 2021 by Jason Contant

In planning their future hybrid offices, Canadian insurance industry employers will need to carefully consider office design approaches, a blog published Thursday by Harvard Business Review advises. “By all indications, the future of work is hybrid,” wrote Jim Keane and

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People analytics: How you can use employee data for internal hires

May 19, 2021 by Jason Contant

When acquiring talent, organizations should consider using employee data to glean insights into the best internal hires for their teams, one tech vendor suggests. There has been some debate within the Canadian P&C industry about whether to look outside the

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6 tips for growing your sales team

May 3, 2021 by Jason Contant

Growing your sales team involves a variety of tactics — including protecting your strengths (strong salespeople and existing customers) — and avoiding the “first-year turnover problem,” says a new blog from Harvard Business Review.  Organizations need to be purposeful about

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3 pieces of advice before selling your brokerage

March 29, 2021 by Jason Contant

Highlighting which areas of your brokerage can run without you is a crucial exercise for any broker principals who want the sale of their brokerage to be a happy and fulfilling event, according to information adapted from a recent Harvard

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6 principles for P&C leaders on return to office work

March 4, 2021 by Jason Contant

Leaders in the Canadian property and casualty insurance industry should resist the following two urges: 1) making a hasty decision to return to work; and 2) mimicking high-profile companies that quickly announce plans to embrace remote work permanently. These are

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Why insurance leaders need to bring laughter into the (remote) workplace

February 10, 2021 by Jason Contant

It’s nearly one year into the COVID-19 pandemic, and Canadian property and casualty insurance leaders likely aren’t in a joking mood. But a recent blog from Harvard Business Review suggests that would be helpful these days: shared laughter can improve

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How to manage the immediate COVID-19 fallout while preparing for a post-pandemic future

April 22, 2020 by Jason Contant

Industry leaders should begin preparing right now for the post-pandemic business environment, while still managing the immediate fallout of COVID-19, two partners of a strategy consulting firm said recently. This includes spending time envisioning the future, developing a strategy to

News Professional DevelopmentRisk

Three strategies to help insurance pros deal with coronavirus anxiety

March 6, 2020 by Jason Contant

With the number of coronavirus cases increasing in Canada and “coronavirus anxiety” now a reality, there are some strategies insurance professionals can take to ensure their teams continue to collaborate effectively and maintain momentum in the business. Among those strategies

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Why you shouldn’t go outside the industry to find talent

January 17, 2020 by Jason Contant

It’s no secret that there is a war for talent in Canada’s property and casualty insurance industry. But before you look outside your brokerage or insurance company for talent, take a look inside, advises Tomas Chamorro-Premuzic, the chief talent scientist

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Here’s what makes an employer one of the “best companies to work for”

December 19, 2019 by Jason Contant

We’ve all seen those “best companies to work for” lists (and perhaps even longingly wished we worked for one of them). What does it take to be one of those companies? While there is no one formula that can capture

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How to handle grieving clients

September 5, 2018 by Jason Contant

Brokers are used to responding to clients’ questions about their insurance needs, but are they always able to effectively handle grieving customers? The million-dollar question is how to ensure brokers are building enduring and caring customer relationships, while also protecting

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How to bring adult children back into the family brokerage

July 25, 2018 by Jason Contant

For brokerages considering succession planning, allowing the next generation to “find their own path in the world and then successfully boomerang back into roles in the family business is critical to the future” of the business, according to a new