Leaders in the Canadian property and casualty insurance industry should resist the following two urges: 1) making a hasty decision to return to work; and 2) mimicking high-profile companies that quickly announce plans to embrace remote work permanently. These are…
It’s nearly one year into the COVID-19 pandemic, and Canadian property and casualty insurance leaders likely aren’t in a joking mood. But a recent blog from Harvard Business Review suggests that would be helpful these days: shared laughter can improve…
Industry leaders should begin preparing right now for the post-pandemic business environment, while still managing the immediate fallout of COVID-19, two partners of a strategy consulting firm said recently. This includes spending time envisioning the future, developing a strategy to…
With the number of coronavirus cases increasing in Canada and “coronavirus anxiety” now a reality, there are some strategies insurance professionals can take to ensure their teams continue to collaborate effectively and maintain momentum in the business. Among those strategies…
It’s no secret that there is a war for talent in Canada’s property and casualty insurance industry. But before you look outside your brokerage or insurance company for talent, take a look inside, advises Tomas Chamorro-Premuzic, the chief talent scientist…
We’ve all seen those “best companies to work for” lists (and perhaps even longingly wished we worked for one of them). What does it take to be one of those companies? While there is no one formula that can capture…
Brokers are used to responding to clients’ questions about their insurance needs, but are they always able to effectively handle grieving customers? The million-dollar question is how to ensure brokers are building enduring and caring customer relationships, while also protecting…
For brokerages considering succession planning, allowing the next generation to “find their own path in the world and then successfully boomerang back into roles in the family business is critical to the future” of the business, according to a new…
Companies often make two common blunders when they seek to disrupt themselves. First, some talk about hiring a bunch of “intrapreneurs” – creative geniuses who break all the rules and swim against the corporate tide – and then silo them…
Tired of attending yet another insurance industry cocktail event, idly stirring your drink with a swizzle stick and talking to everyone you already know? Go ahead and skip that schmooze-fest. There’s a better way to meet new people. High-stakes shared…
A daring group of developers came up with a new approach to technology development 17 years ago, dubbed ‘agile.’ The process grew popular in the startup world; it was soon embraced by mainstream leaders around the globe, including by those…