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When humans team up with machines, P&C innovation wins

May 4, 2021 by David Gambrill

Debates about whether humans or computers are at the centre of innovative insurance products are a red herring — the best way to build an insurance product is an integrated approach using the best of what humans and machines have

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What the court said when property owners refused to submit a Final Proof of Loss

April 20, 2021 by David Gambrill

Westland Insurance Company was within its rights to assume a contentious, two-year insurance claim had been resolved when two Victoria, B.C., property owners refused to submit a “Final Proof of Loss” form that had been filled out for them to

News BrokersInsuranceLegalLegislation / RegulationMarkets / CoveragesRisk

Defying The Grinch may cost your clients home insurance coverage

December 11, 2020 by David Gambrill

Are your clients tempted to defy The Grinch who stole Christmas and have large holiday gatherings during the pandemic regardless of what public health orders might say? You might want to tell them about pandemic exclusions in their home insurance

News Insurance

Appeal court spells out difference between an ‘omission’ and a ‘misrepresentation’ on an insurance form

October 8, 2020 by David Gambrill

B.C.’s Court of Appeal overturned a decision Wednesday against BCAA Insurance Corporation in a case that turned on the crucial difference between an “omission” and a “misrepresentation” in a home insurance application. Ultimately, the B.C. Court of Appeal ordered a

News BrokersCatastrophesClaimsInsuranceRisk

What brokers can do more of to help their clients protect against flood risk

August 27, 2020 by David Gambrill

Canadians understand that flood damage has increased, but they don’t necessarily know to protect their homes against it, according to joint research conducted by RSA Canada and World Wildlife Fund (WWF) Canada. The research suggests an opportunity for Canadian P&C

News BrokersMarkets / Coverages

Brokers urged to remind clients: Home policies won’t cover ‘pandemic pods’

August 13, 2020 by David Gambrill

As schools across the country prepare for re-opening in September, skittish parents who are not in favour of in-class learning for their children are setting up so-called “pandemic pods” to home-school small groups of children in the home. But brokers

News ClaimsInsurance

There’s UBI for auto, could it work for home?

June 11, 2020 by Adam Malik

If the more you drive means the likelier you are to have an auto claim, the same thinking could apply to home insurance claims, as people adhere to shelter-in-place guidelines during the COVID-19 pandemic, says a risk expert. If people

News ClaimsInsuranceLegal

Could a homeowner’s policy trigger liability coverage for COVID-19?

April 20, 2020 by Jason Contant

A homeowner’s insurance policy will not likely be called upon to respond to a liability claim arising from the transmission of COVID-19, an insurance litigation lawyer said Friday. As such, brokers likely don’t need to take the initiative to advise

News Insurance

Where the Co-operators is raising home insurance premiums

March 17, 2020 by Greg Meckbach

The Co-operators General Insurance Company reported a double-digit increase in homeowners’ premium growth in 2019, which the Guelph, Ont. insurer attributes to higher average premiums in Ontario and Western Canada. In its annual report released Wednesday, The Co-operators reported net

News ClaimsInsuranceLegal

The curious case of whether the home insurance claim had actually been closed

March 2, 2020 by David Gambrill

Think your client is satisfied with how you handled their claim? Better get that in writing. Almost one year after sending a letter to B.C. homeowners confirming that their $232,000 home insurance claim had been closed, a B.C. insurance company

News CatastrophesInsurance

Ottawa’s latest response to calls for government flood insurance

January 27, 2020 by Greg Meckbach

It’s been three years since brokers called for a government backstop for residential flood losses, but Ottawa is not specifically committing to any particular model of government-run insurance for homes at high risk of flood. At the moment it is

Feature InsuranceLegislation / RegulationMarkets / Coverages

Executive Outlook 2020 | Carol Jardine, Wawanesa

December 30, 2019 by David Gambrill

Carol Jardine, President, Canadian P&C Operations, The Wawanesa Mutual Insurance Company One of the most important issues facing the industry is the Canadian consumer’s pocketbook. Canadian families have never been more in debt and GDP and wage growth aren’t helping.