Canadian Underwriter

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human resources

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How can you be a better leader? Forget about work after quitting time

January 5, 2024 by David Gambrill

Employees deem leaders who psychologically detach from work when they aren’t in the workplace as more powerful and engaged in the office, new research shows. “We found that when leaders psychologically detached from work when at home – they did

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Want your employees back in the office? Think flexibility…

March 20, 2023 by David Gambrill

Three years into the pandemic-induced hybrid workplace, Canadian financial services employees are worried about losing their new-found flexible office arrangements and aren’t afraid to seek new employment opportunities elsewhere — meaning retention is the name of the game for employers

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How to keep your top sales producers from flying the coop

November 3, 2022 by David Gambrill

Six out of ten employers don’t really understand what motivates their salespeople, which may cause their top sales producers to seek work elsewhere, according to a Harvard Business Review blog. While employers are responding to staff burnout by tweaking the

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Brokerage loses bid to dismiss human rights complaint

May 31, 2022 by David Gambrill

B.C.’s Human Rights Tribunal has denied an application by insurance brokerage Shaw Sabey and Associates to dismiss a complaint lodged by one of its former employees, Adam Kwan, who is of mixed racial descent. “I want to be clear that

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Will the need for social interaction make the hybrid office a passing fad?

April 21, 2021 by David Gambrill

While many Canadian employees wish to return to a hybrid office — some adamantly so, according to a recent survey by human resources firm Robert Half — some believe the “fear of missing out” on the opportunity to socialize with

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What would a hybrid workplace even look like?

March 26, 2021 by David Gambrill

Canadian property and casualty insurance professionals would like a more flexible, hybrid workplace, a recent survey shows, but the question for employers now is what such an arrangement might look like. About 87% of the more than 1,150 P&C insurance

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How to hire during a pandemic

March 15, 2021 by Adam Malik

During the pandemic, in the absence of being able to meet job candidates face-to-face during the hiring phase, it’s best to arrange multiple meetings to get a better sense of what your new recruits are like, and whether they are

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What it’s like being hired in a pandemic

March 10, 2021 by Adam Malik

The process of getting hired might be shorter in terms of start to finish these days during a pandemic when everything is virtual, but much more is happening along the way, according to a brokerage leader who recently went through

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How a shrinking office footprint can grow your company

February 26, 2021 by Adam Malik

You can grow your business by shrinking the office footprint, as long as you do it correctly, the CEO of Travelers Canada says. Several P&C insurance company executives are openly discussing how much office space they might actually need once

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How Canada’s P&C professionals feel about working from home

January 19, 2021 by David Gambrill

Most Canadian P&C insurance industry professionals would like to see more hybrid, flexible working arrangements once the health threat of the global COVID-19 pandemic has subsided. “I’m not really keen to go back to five days a week [in the

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Advice for how to go beyond a ‘general commitment’ to diversity and inclusion

January 8, 2021 by Greg Meckbach

Your organization may be committed to having a diverse and inclusive workplace, but you may need to go further than that, the Toronto-based Human Resources Professionals Association suggests in a recent report. “A general commitment to diversity and inclusion is

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The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three