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Bicycle lane in downtown Vancouver
News Insurance

Auto insurer changes policy on seeking costs from cyclists and pedestrians

May 5, 2022 by Jason Contant

Editor’s Note: This story has been updated to include information from ICBC.   The Insurance Corporation of British Columbia (ICBC) is changing its policy on when it seeks recovery for costs from cyclists and pedestrians who have some responsibility for

Credit card placed on laptop
News Insurance

Large brokerage reprimanded in credit card fraud case

February 14, 2022 by Jason Contant

The Insurance Council of British Columbia has reprimanded Westland Insurance Group Ltd. for failing to take appropriate action after becoming aware of a possible compromise of client information. Council executive director Janet Sinclair found that while Westland co-operated with agencies

News Insurance

Fairness officer role approved as ICBC launches enhanced care auto insurance

June 7, 2021 The Canadian Press

VICTORIA – The Insurance Corporation of British Columbia has created a new position aimed at ensuring the Crown-run auto insurer makes fair and transparent decisions related to its newly launched enhanced care plan. A statement from the Ministry of Public

News Insurance

ICBC says COVID-19 rebate cheques delayed after cyberattack on third party

March 18, 2021 The Canadian Press

VANCOUVER – The Insurance Corporation of British Columbia says it’s temporarily delaying the delivery of COVID-19 rebate cheques due to a cyberattack on a third-party vendor contracted to provide printing and distribution services. ICBC says in a statement the vendor

News Insurance

Broker suspended for his role in “grey market” luxury vehicle sales

February 16, 2021 by David Gambrill

A B.C. broker has been fined $7,000 and had his licence suspended for a year for his role in a “grey market” scheme to circumvent a ban on selling new luxury cars directly to used vehicle dealerships. Anthony Bryan Chua

News Insurance

B.C. drivers to receive COVID-19 insurance rebate cheques averaging $190 next month

February 3, 2021 Dirk Meissner - THE CANADIAN PRESS

VICTORIA – Almost three million drivers in British Columbia will receive COVID-19 insurance rebate cheques next month that average about $190 each, Premier John Horgan said Tuesday. The Insurance Corporation of British Columbia will return $600 million in net savings

News Insurance

How B.C. is changing the way vehicle repair and replacement costs are paid

January 27, 2021 by Jason Contant

British Columbia is changing the way vehicle repair and replacement costs are paid in a move the province’s public auto insurer says will ensure all policyholders receive a consistent level of vehicle damage protection when they are not responsible for

News ClaimsInsuranceLegislation / Regulation

This insurer is allowing some COVID-19 support measures to expire

August 10, 2020 by Jason Contant

The Insurance Corporation of British Columbia (ICBC) announced Friday that three of the temporary measures it introduced in response to the COVID-19 pandemic are set to expire in the coming weeks. The B.C. Utilities Commission had approved ICBC implementing the

News AdjustersClaimsInsuranceLegal

Claimant learns the difference between “hit-and-run” and collision damage

July 28, 2020 by David Gambrill

A driver in B.C. is out $1,777 for incorrectly telling the public auto insurer that damage to his parked vehicle was the result of a “hit-and-run,” as opposed to collision damage. Jiameng Wang took Insurance Corporation of British Columbia (ICBC)

News InsuranceLegal

How this motorist missed out on his senior’s discount

June 24, 2020 by Greg Meckbach

When a British Columbia motorist turned 65 in 2017, he did not immediately get the senior rate class discount, so he tried to sue the public auto insurer for a refund. But the province’s Civil Resolution Tribunal ruled in favour

News BrokersInsurance

How brokers in B.C. are handling fraud and auto insurance during COVID-19

April 23, 2020 by Jason Contant

Brokers in British Columbia are temporarily allowed to conduct insurance transactions such as vehicle insurance renewals by phone and email during the novel coronavirus (COVID-19) pandemic. Measures are also being put in place to verify the identity of the customer

News ClaimsInsuranceLegal

One way ICBC will reduce legal costs

February 26, 2020 by Jason Contant

The government of British Columbia has introduced legislative amendments in an effort to reduce costs and speed up motor vehicle claims in the current auto insurance system. The proposed amendments will limit the number of experts and expert reports that