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Insurance-Canada Executive Forum
How the convergence of everything will change the industry
September 9, 2019 by Jason ContantThe Internet of Things (IoT), the “connected economy,” and other phenomena driven by convergence will cause insurance premiums to go down, one industry analyst predicted last week at the Insurance-Canada.ca Executive Forum. “The rate at which this is going to…
Does your new tech actually make clients’ lives easier?
September 5, 2019 by Adam MalikSo you’ve just installed this new digital doodad to make your customer’s life easier – great. But did you inadvertently just make things more frustrating for your client? Warren Lederer, chief operating officer at Madison Advisors, which works in the…
Insurers have ‘hidden behind’ regulators: Executive Forum speaker
August 30, 2017 Greg Meckbach, Associate EditorTechnological innovation is not among the goals of some government regulators overseeing insurance markets, but some can be persuaded to allow innovation if a determined insurance provider presents “a good case study,” speakers suggested Tuesday at the Insurance-Canada.ca Executive Forum. “We as insurers have hidden behind the regulators for a long time and have said, ‘Gosh, I would love to do that but I won’t be allowed to,” said David Crozier, president and chief executive officer of Everest Insurance Company of Canada. “We…
Speed trumps quality for insurers working on digital experience: Executive Forum Speaker
August 30, 2016 Greg Meckbach, Associate EditorInsurance companies aiming to create value for their customers would be well advised to look beyond the “front end” of their customer-facing computer applications, implement their services before their competitors and recognize the importance of the “geeks” in their organizations,…