Customer satisfaction with auto insurance in Canada has increased for the second consecutive year despite nationwide premium increases, according to the newly released J.D. Power 2017 Canadian Auto Insurance Satisfaction Study. The study, released on Monday, found that across all…
An exclusion in an auto insurance policy for loss or damage caused by “conversion,” by someone in lawful possession of a vehicle does not apply to a truck tractor badly damaged by fire, a Supreme Court of British Columbia judge…
If Trimont Financial Ltd. acquires Western Financial Group, Desjardins Group officials will have “more time to focus on further integrating State Farm,” MSA Research Inc. suggested in a recent report released Tuesday. “Slowly but surely, the complexion of the industry…
The Insurance Corporation of British Columbia (ICBC) has posted a Request for Information (RFI) on BC Bid for market research and technology aimed at reducing distracted driving. The posting of the RFI, as part of ICBC and the government of…
Checking wait times at driver licensing offices or the status of a claim from the Insurance Corporation of British Columbia (ICBC) can now be done online thanks to new service enhancements. ICBC said in a press release on Wednesday that…
The government of British Columbia announced on Tuesday a series of improvements for the taxi industry in anticipation of “ride-sharing services coming to British Columbia by the holiday season at the end of 2017,” including improving certain insurance products, potentially…
The Insurance Corporation of British Columbia (ICBC), the provincial government and police across B.C. are joining forces in March to raise awareness of the dangers and consequences of distracted driving. “Despite tougher penalties and increased education, distracted driving still contributes…
The Insurance Corporation of British Columbia (ICBC) is looking to reduce pressure on customers who do not cause crashes and increase the accountability of at-fault drivers with proposed changes to basic insurance. “We believe that drivers who cause crashes should…
The Insurance Corporation of British Columbia (ICBC) announced on Monday that it has launched an education campaign aimed at helping to prevent insurance fraud. ICBC said in a statement that while most claims are honest, insurance industry studies estimate that…
Insurance Corporation of British Columbia announced Wednesday it will offer optional coverage for windshield repair for private passenger vehicles as well as some commercial light vehicles. “Starting this spring, customers who purchase ICBC’s optional comprehensive coverage will be able to…
ABBOTSFORD, B.C. – Snowfall records across southern British Columbia are falling as a winter storm continues to wallop the region. The white stuff has been flying since Friday, prompting Environment Canada to issue snowfall warnings for many areas along the…
The Insurance Corporation of British Columbia’s (ICBC) Board of Directors (BoD) has finalized the terms of reference for an independent review of the fairness and affordability of basic insurance rates in the province, with the idea being to limit future…