Artificial intelligence may make for a wonderful sound bite, but insurance providers need to use this emerging technology to cut costs and serve customers better, two financial services executives warn. The financial services industry is “still at a stage where…
Insurers that invest in artificial intelligence (AI) and human-machine collaboration at the same rate as “top-performing” businesses could, over the next five years, boost their revenues 17% and their employment 7% on average, according to new research by professional services…
Machine learning is now able to analyze court decisions and predict how judges may respond in certain situations, based on an analysis of existing caselaw. Artificial intelligence technology is currently available to analyze tax and employment caselaw, but it’s easy…
In the not-too-distant future, machine learning techniques will fundamentally change the way corporate boards of directors are chosen, with shareholders being the beneficiaries, a recent study has predicted. The study, Selecting Directors Using Machine Learning, involved the use of a…
Using artificial intelligence (AI) to understand the likelihood of individual consumers making an auto insurance purchase, insurance broker Kanetix Ltd. was able to achieve a 13% lift on its call volume and lead generation. “AI is something that the Insurance…
Machine learning could be used to underwrite faster, reduce fraud and assess vehicle damages more accurately, Lawrence Wong, Munich Re Canada’s director of application development, said Tuesday. Speaking at the 16th annual Insurance-Canada.ca Technology Conference in Toronto, Wong said that…
Insurance customers are going to start expecting personalized products and services based on data, Andrew Lo, president and CEO of Kanetix Ltd., said during a webinar Thursday. “Our customers are going to expect smart personalization like, ‘Give me the products…
It is still “early days” for most insurers in Canada when it comes to employing artificial intelligence (AI), but exploration and use of the techniques is accelerating very quickly, Greg McCutcheon suggested Monday during InsurTechTO in downtown Toronto. “I would…
The impact of artificial intelligence on the insurance industry is expected to be transformative. To capitalize on all that this offers — and be able to provide customers what they want and need — stakeholders must deftly negotiate technology, industry politics, talent and culture roadblocks to ensure a successful journey.
Deep learning – a variation of machine learning (ML) – will be a “critical driver for best-in-class performance for demand, fraud and failure predictions” by 2019, research and advisory company Gartner, Inc. suggested on Wednesday. Deep learning represents the major…
Computer algorithms developed by engineering researchers at the University of Waterloo (UoW) in Ontario can accurately determine when drivers are texting or engaged in other distracting activities, the university reported on Friday. The system uses cameras and artificial intelligence (AI)…
Artificial intelligence (AI) everywhere, “transparently immersive experiences” and digital platforms are the three distinct megatrends that will enable businesses to survive and thrive in the digital economy over the next five to 10 years, Gartner, Inc. has reported. The Stamford,…