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management

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Communicating during COVID: What industry employees want to hear from their leaders

September 3, 2020 by David Gambrill

Okay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,

News Insurance

How job-protected leaves could affect your brokerage’s re-opening plans

August 7, 2020 by Adam Malik

Brokerage principals shouldn’t be rigid when it comes to dealing with employees who are skeptical about returning to the office and decide to extend or take a leave, an employment lawyer advised. A key observation management needs to make about

News BrokersCatastrophesInsurance

The “dark side” of working from home: How to avoid an isolated workforce

April 21, 2020 by David Gambrill

Before COVID-19, there was a lively debate within the Canadian P&C industry about the virtues and pitfalls of working from home, featuring the industry’s skeptics (a.k.a.  the “Boomers”) and proponents (the “Millennials”). Well, guess what? The pandemic has made us

News InsuranceTechnology

Shifting risk responsibilities to front line will help reduce vulnerabilities: PwC Canada

July 19, 2017 by Canadian Underwriter

Canadian businesses are more vulnerable to disruption than their global counterparts and need to make each line of service responsible for risk decisions, monitoring, oversight and assessment of vulnerabilities to bolster protection, suggest Canadian insights from a recent PwC report.

News InsuranceLegislation / RegulationMarkets / CoveragesProfessional Development

72% of employees willing to share sensitive, confidential or regulated company info: survey

April 25, 2017 by Canadian Underwriter

Nearly three in four (72% of) employees across eight countries, including Canada, are willing to share sensitive, confidential or regulated company information, according to a recent survey from computer technology company Dell. Late last week, Dell released the results of