Canadian Underwriter

Keyword
Millennials

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News InsuranceProfessional Development

What Canadian P&C workers look like today

June 5, 2023 by David Gambrill

Canada’s property and casualty (P&C) insurance industry workers are more diverse, younger, and better-educated than they were five years ago, according to the Insurance Institute of Canada’s 2022-23 demographics research report. Three-quarters of the more than 4,700 Canadian P&C industry

A close up shot of a laptop. One of the keys reads "insurance" and has an umbrella symbol on it.
News BrokersInsurance

Digital-only for P&C consumers after the pandemic? Not so fast…

June 24, 2022 by Alyssa DiSabatino

Despite online insurance gaining popularity, consumers still need — and want — personalized advice from their insurance companies and brokers, executives observed during a recent industry panel discussion.   “I had really thought at the end of 2020 that digital

A young man sits at a desk. He is writing on a notepad with one hand and is scrolling on his phone in the other. He sits in front of a desk with a laptop.
News BrokersInsuranceMarkets / CoveragesTechnology

Key ways to keep up with your millennial consumers

April 12, 2022 by Alyssa DiSabatino

Millennial consumers are about twice as likely to buy insurance online, so the industry needs to make some major tech innovations to keep up with these changing expectations. More than that, communication between brokers and customers need to take a

News Insurance

‘Pandamennial’ careers take a nosedive: Why the industry should help

May 5, 2021 by Adam Malik

Global events have delayed the career development of young insurance professionals and the P&C industry needs to figure out how to help, risk manager execs said during the recent RIMS Live 2021 virtual conference. Colleen Zitt, chief risk officer at

Feature Professional Development

Keeping your Millennials Engaged

May 9, 2018 Marchella Barbero, Communications Specialist, Sharp Insurance

Create a digitized culture at your brokerage that emphasizes, fun, innovation, and recognition
for a job well done.

Feature Professional Development

Millennials Rising

January 22, 2018 Margaret Parent, Director of the Professionals’ Division Insurance Institute of Canada

Preliminary research finds that P&C insurers have successfully recruited Millennials into the industry

News InsuranceMergers and AqcuisitionsTechnology

Customers in driver’s seat, geared up for experimenting with insurance offerings: webinar

June 29, 2017 by Angela Stelmakowich

Customers want to be in the driver’s seat and, increasingly, that is something insurance providers should want as well, Ellen Carney, principal analyst for e-business and channel strategy at U.S.-based research and advisory firm Forrester, suggested during a Centre for

News AssociationsInsuranceTechnology

Consumers starting to expect zero friction, omni-channel offering key: CIAA event speakers

April 18, 2017 by Angela Stelmakowich

Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested

News InsuranceMergers and Aqcuisitions

Home purchase plans down overall, Millennials most optimistic group: RBC

April 11, 2017 by Canadian Underwriter

A quarter of those taking part in a new RBC Royal Bank poll seem to be taking a “wait-and-see” approach to buying a home within the next two years, but the dip from 2016 is buoyed by Millennials more willing

Feature Technology

Leading the Pack

March 1, 2017 Janice Deganis, National Insurance Leader; and Steve Yendall, Insurance Advisory Leader, EY Canada

Facing a potent combination of technological change, talent pressure and shifting customer expectations, Canada’s property and casualty insurers will need to flex new organizational muscles to unlock the growth potential of innovation and customer-centricity.

Feature Earnings / RatingsInsuranceMergers and AqcuisitionsTechnology

Homeward Bound

January 2, 2017 Daniel Shum, Partner and National Insurance Leader, Deloitte

A recent survey of first-time homeowners indicates widespread frustration with insurers, including too many underwriting questions, lack of information in plain English and an inability to complete insurance transactions online.

News Technology

Millennials interact with their banks more than Boomers; banks need to provide digital focus for all generations

December 1, 2016 by Canadian Underwriter

Mobile adoption is high among U.S. Millennials when it comes to retail banking, but so too is the likelihood of visiting a teller or calling a contact centre, reveals new research released Thursday by New York-based Bain & Company Inc.