Canadian Underwriter

Keyword
Millennials

Feature Professional Development

Keeping your Millennials Engaged

May 9, 2018 Marchella Barbero, Communications Specialist, Sharp Insurance

Create a digitized culture at your brokerage that emphasizes, fun, innovation, and recognition
for a job well done.

Feature Professional Development

Millennials Rising

January 22, 2018 Margaret Parent, Director of the Professionals’ Division Insurance Institute of Canada

Preliminary research finds that P&C insurers have successfully recruited Millennials into the industry

News InsuranceMergers and AqcuisitionsTechnology

Customers in driver’s seat, geared up for experimenting with insurance offerings: webinar

June 29, 2017 by Angela Stelmakowich

Customers want to be in the driver’s seat and, increasingly, that is something insurance providers should want as well, Ellen Carney, principal analyst for e-business and channel strategy at U.S.-based research and advisory firm Forrester, suggested during a Centre for

News AssociationsInsuranceTechnology

Consumers starting to expect zero friction, omni-channel offering key: CIAA event speakers

April 18, 2017 by Angela Stelmakowich

Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested

News InsuranceMergers and Aqcuisitions

Home purchase plans down overall, Millennials most optimistic group: RBC

April 11, 2017 by Canadian Underwriter

A quarter of those taking part in a new RBC Royal Bank poll seem to be taking a “wait-and-see” approach to buying a home within the next two years, but the dip from 2016 is buoyed by Millennials more willing

Feature Technology

Leading the Pack

March 1, 2017 Janice Deganis, National Insurance Leader; and Steve Yendall, Insurance Advisory Leader, EY Canada

Facing a potent combination of technological change, talent pressure and shifting customer expectations, Canada’s property and casualty insurers will need to flex new organizational muscles to unlock the growth potential of innovation and customer-centricity.

Feature Earnings / RatingsInsuranceMergers and AqcuisitionsTechnology

Homeward Bound

January 2, 2017 Daniel Shum, Partner and National Insurance Leader, Deloitte

A recent survey of first-time homeowners indicates widespread frustration with insurers, including too many underwriting questions, lack of information in plain English and an inability to complete insurance transactions online.

News Technology

Millennials interact with their banks more than Boomers; banks need to provide digital focus for all generations

December 1, 2016 by Canadian Underwriter

Mobile adoption is high among U.S. Millennials when it comes to retail banking, but so too is the likelihood of visiting a teller or calling a contact centre, reveals new research released Thursday by New York-based Bain & Company Inc.

News AssociationsInsuranceProfessional Development

Staying the same not a sustainable approach to attracting young professionals to insurance

November 23, 2016 by Angela Stelmakowich

The traditional insurance world must change with the times – reflecting shifting demographics and fostering diversity – if it is to build on the progress made with regard to attracting more young professionals to the field. “The traditional (insurance) world

News InsuranceTechnology

Making things fast, simple and transparent important for Millennials: speaker

November 15, 2016 by Angela Stelmakowich

Providers dealing with Millennials must have a clear value proposition and understand the importance of communicating in a way that is most comfortable for their clients, David Nugent, WealthSimple’s portfolio manager and chief compliance officer, suggested Monday during an event

News InsuranceMergers and AqcuisitionsTechnology

Insurers must realign business to suit customer needs and expectations for the future, not the past: Majesco

November 4, 2016 by Canadian Underwriter

The factors influencing customer loyalty are changing, demanding that insurers rethink and realign how their businesses meet customer expectations, notes a new thought leadership report released Thursday by Majesco. A significant gap exists between consumer needs and expectations and what

News InsuranceProfessional DevelopmentTechnology

U.S. millennials may not view insurance as “boring” after all: Vertafore

September 6, 2016 by Canadian Underwriter

More than 90% of the millennials in the U.S. taking part in a Vertafore survey say they view the industry as fulfilling for long-term careers that meets important criteria commonly identified as essential for job satisfaction. The finding is at