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Mitchell & Whale
How brokers are affected by carriers competing on flood maps
March 16, 2022 by Alyssa DiSabatinoAdd a single flood map to the wish lists of several brokers, who are having a tough time dealing with individual insurance companies competing on flood maps. A Canada-wide flood map has yet to be implemented across the industry, and…
Expanding brokerage announces rebrand, new approach to insurance
February 16, 2022 by Jason ContantOntario brokerage Mitchell & Whale Insurance Brokers has announced it is rebranding its company under the new name Mitch. Announced on Valentine’s Day, the rebrand will officially launch in late March and will be accompanied by a new value proposition…
Online client reviews can help your brokerage
October 27, 2021 Brooke SmithBad publicity is still publicity, provided you take it seriously and handle it correctly. “Reviews let us see how we’re doing and allow other potential customers to see how we’re doing in creating the best possible experience for our customers,”…
Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030
May 12, 2021 by Greg MeckbachBy aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of…
Why this award-winning brokerage doesn’t use an online quoting platform
August 27, 2019 by Jason ContantIn today’s day and age, a brokerage definitely needs an online quoting platform to stay ahead of the pack, right? Not according to Whitby, Ont.-based Mitchell & Whale Insurance Brokers. The brokerage ran an online auto insurance quoting engine for…
Why this broker takes exception to usage-based auto insurance app
June 19, 2018 by Greg MeckbachUsage-based insurance has raised the profile of insurers on consumers’ electronic devices, and this could be bad news for some brokers. Several auto insurers are using UBI to offer discounts based on data gather from telematics. That technology lets insurers…
Brokers succeeding with chatbots, refund portals, text messaging: InsurTechTO panel
November 8, 2017 Greg Meckbach, Associate EditorBrokerages looking to expand should be prepared to invest in technology and think differently, but innovation does not necessarily require a huge investment, speakers suggested Monday during InsurTechTO. “Know what you want to be and how you want to get…