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personal lines

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WTW names head of personal lines for Canada, U.S.

January 10, 2024 by Jason Contant

Large brokerage WTW has appointed Despina Buganski as head of personal lines for its Corporate Risk & Broking division for North America (CRB NA). Effective immediately, both WTW’s Canadian and U.S. personal lines teams will report directly to Buganski, the

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News BrokersCatastrophesClaimsCommercial LinesEarnings / RatingsInsuranceMGAsReinsurance

Will markets soften after 2022’s strong performance?

July 14, 2023 Glenn McGillivray

For 2021, a year-in-review for the P&C industry began with the sunny news that it “was the most generally favourable for Canadian insurers in a long while.” But that same review ended with the suggestion that those rosy numbers may

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News AdjustersCatastrophesClaimsInsuranceTechnology

Home-sharing app specifically for insurance to go national

June 28, 2023 by David Gambrill

Tens of thousands of Canadians have been forced to evacuate because of an active wildfire season, and a new home-sharing digital platform dedicated to insurance is expanding nationally to help adjusters find temporary accommodations for insureds whose homes have been

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News Commercial LinesInsuranceMarkets / CoveragesReinsurance

2022 financials: Industry barely keeping pace with inflation

April 12, 2023 by Alyssa DiSabatino

Editor’s Note: This updated version of the article corrects the industry’s net investment income from -$61,400 to -$61.4 million. And $1.1 million OCI has been updated to $1.1 billion. Canadian Underwriter apologizes for the errors.   A combined ratio of

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News BrokersInsuranceMarkets / Coverages

How personal lines are shaping up heading into 2023

March 13, 2023 by Alyssa DiSabatino

Personal lines in Canada’s property and casualty insurance industry still show signs of the hard market, with both personal auto and property showing mid single-digit rate increases at year-end 2022, a new report said.  Overall, premium rate changes increased for

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News AnnouncementsEarnings / RatingsInsurance

Where Aviva Canada’s 2022 results rank them in Canada’s P&C marketplace

March 9, 2023 by David Gambrill

Aviva Canada’s year-end 2022 P&C results have vaulted the company into second place in the Canadian market, the company’s CEO announced Thursday. “Aviva Canada delivered strong results for fiscal year 2022, achieving a combined operating ratio of 92.5% (90.7% in

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News AssociationsBrokersInsurance

Quebec brokers build aggregator to benefit the broker channel

February 10, 2023 by David Gambrill

Quebec’s broker association has built a new online quote aggregator system by brokers for brokers. “Some insurance companies would call it an aggregator, but I would say it’s more like an online rocket,” said Mathieu Brunet, vice president of MP2B

Insurance professional holds two houses up, and prevents them from crashing along a downfacing arrow, a symbol of the recession,
News BrokersClaimsCommercial LinesInsurance

How the recession will affect personal lines

January 24, 2023 by Alyssa DiSabatino

An impending recession could mean unaffordability for personal lines policyholders who make up almost half (49%) of the industry’s direct property premiums, an expert at the Insurance Institute of Canada’s Industry Trends & Predictions: 2023 webinar said. Insurers will need to

News BrokersClaimsInsuranceTechnology

How insurance company websites just beat out brokers in a U.S. consumer satisfaction study

June 15, 2020 by David Gambrill

For the first time in two decades, insurance company websites in the United States have become a more popular place for consumers to buy their auto insurance than through the broker channel, a U.S. auto insurance consumer satisfaction study has

News ClaimsCommercial LinesInsuranceMarkets / Coverages

One positive trend in the P&C industry’s third-quarter results

November 28, 2019 by David Gambrill

Canada’s federally-regulated property and casualty insurers appear to be getting a handle on their property lines claims ratios, although auto lines are still in trouble, according to third-quarter industry results released by the country’s solvency regulator, the Office of the

News Commercial LinesInsuranceProfessional Development

Is the grass greener on the other side of insurance?

April 22, 2019 by Jason Contant

Are you a personal lines specialist who is attracted by the allure of working in commercial lines? You’re not alone. “I think a lot of people often say, ‘Well, I’m in personal lines and I aspire to commercial because it’s

News AdjustersCatastrophesClaimsInsurance

Uber-style platform for expediting appraisals now in Canada

April 16, 2019 by David Gambrill

An Uber-style platform to expedite home and auto claims appraisals has made its way into Canada. Offered by WeGoLook, the online and mobile sharing-economy platform provides personalized, onsite data capture for inspections and low-complexity services across the United States. Now