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2019 Executive Outlook | Martin Thompson, RSA Canada

January 4, 2019 Canadian Underwriter

Canadian Underwriter approached Canadian P&C industry executives with two questions: 1) What is the single most important change the industry must make looking forward into 2019? 2) How might this change be brought about? Their answers, featured in our 2019

News CatastrophesClaimsInsuranceRestoration

How the pieces of the puzzle fit together during a catastrophe

July 5, 2018 by Jason Contant

Following a catastrophe, policyholders are best served when adjusters and contractors adhere to their professional limitations in managing a loss, an industry executive said Tuesday. Jim Eso, senior vice president of property and casualty with Crawford and Company (Canada) Inc.,

News CatastrophesClaimsInsurance

Does Canada have the adjusting resources to handle back-to-back catastrophes?

June 6, 2018 by Jason Contant

Does Canada’s property and casualty industry have enough resources in place to adjust major catastrophes that occur in tandem or right on the heels of each other? Industry resources in Ontario were tested after a severe ice storm in April,

News InsuranceTechnology

RSA Canada joins chorus of insurers seeking auto rate increases

February 23, 2018 Greg Meckbach, Associate Editor

Distracted driving and the cost of repairing vehicles equipped with the latest technology are among the reasons RSA Canada is looking to increase auto insurance rates across Canada. “We have seen a trend of increasing frequency [of collisions] which we

News ClaimsInsuranceMarkets / CoveragesTechnology

Catastrophe event? Where’s the company drone?

January 12, 2018 by David Gambrill

Using drone technology to process high volumes of claims during catastrophe events is one of several ways the claims process may become automated in the future, RSA Canada reports. “Drone-type technology (satellite and remote camera technologies) will enable us to

News InsuranceMarkets / CoveragesTechnology

Safety gadgets driving up insurers’ auto repair costs

January 8, 2018 by David Gambrill

Safety gadgets mounted on today’s slick new vehicles are creating headaches for insurers when it comes to the severity of auto insurance physical damage claims. Why? Because it costs more to repair them when they are damaged in collisions. Mitchell

News Climate ChangeInsuranceMarkets / Coverages

Who in Canada is least prepared for winter emergencies?

December 18, 2017 by Canadian Underwriter

With winter weather already upon us, RSA Canada surveyed Canadians to check their state of readiness, asking who is prepared for winter emergencies such as major blizzards or extreme cold. Most aren’t, the survey found. Fifty-seven per cent of Canadians

News AssociationsInsuranceProfessional DevelopmentTechnology

Why future recruits will flock to the automated insurance workplace

November 23, 2017 David Gambrill, Editor-in-Chief

While it remains to be seen whether or not the industry’s anticipated move to automate “paper pushing” roles over the next decade will spawn major job losses, the industry may have an easier time attracting youth to the more advanced

News InsuranceMarkets / CoveragesProfessional DevelopmentTechnology

Brokers answer call to discuss industry’s ‘administration problem’

November 16, 2017 by Canadian Underwriter

Responding to an insurer’s call for carriers and brokers to find tech solutions to help solve the industry’s “administration problem,” brokers have responded by welcoming such a dialogue, citing several initiatives already dedicated to the task. RSA Canada president and

News InsuranceMarkets / CoveragesTechnology

The key to insurtechs’ agility

November 15, 2017 by Canadian Underwriter

Why are Insurtechs and fintechs frequently hailed as more agile than insurance companies following a more established business model? Martin Thompson, CEO of RSA Canada, said it’s easy to be bullish on the agility of insurtechs if you take customers

News InsuranceReinsuranceTechnology

P&C job losses of 30-40% within 10 years: RSA Canada CEO

November 15, 2017 David Gambrill, Editor-in-Chief

Technological automation is going to significantly change the composition of Canada’s property and casualty insurance industry, reducing the workforce by up to 40% within the next five to 10 years, predicts RSA Canada president and CEO Martin Thompson. Speaking at

News AnnouncementsConstructionInsuranceMarkets / Coverages

Transition of RSA Canada’s surety business to Trisura expected by year-end

November 1, 2017 Jason Contant, Online Editor

The management teams of both Trisura and RSA Canada continue to work closely together to ensure a smooth transition of RSA’s contract and commercial surety business in Canada to Trisura Guarantee Insurance Company. “Our primary objective is to ensure minimal