As the war for talent rages on, Canadian P&C industry professionals would be well-advised to consider what actually makes them happy before leaving a dissatisfying job. A recent Harvard Business Review blog, while addressing a general audience, easily adapts to…
Insurer websites are not keeping up with customer expectations, with just over half (55%) of those polled saying they “definitely will” return to the site for their servicing needs, according to the J.D. Power 2016 Insurance Digital Evaluation Study, released…
Insurers that lead in digital shopping channels also lead in premium growth, according to the J.D. Power 2016 U.S. Insurance Shopping Study, released on Friday. Now in its 10th year, the study measures auto insurance shopping, purchase behavior and purchase…