Keyword
social media
Seven in 10 polled organizations expect to do away with passwords within five years: U.S. survey
October 14, 2016 by Canadian UnderwriterReliance on largely ineffective traditional authentication techniques is building as efforts to do away with passwords – cited by 69% of polled respondents in the United States – is ebbing, note new survey results from SecureAuth Corporation. Commissioned in conjunction…
U.S. insurers failing to deliver on digital customer experience: study
October 6, 2016 by Canadian UnderwriterInsurers in the United States could only answer 28% of queries across digital channels and 14% of companies failed to respond successfully on either email, social media or chat, according to new research from multichannel customer engagement software provider Eptica.…
Resiliency plans increasingly important, plans will never be perfect
September 13, 2016 by Angela StelmakowichCALGARY — Resiliency plans are unlikely to ever be perfect, but they are an increasingly important element of an organization’s response to crises, two speakers who as individuals and members of their companies were intimately affected by the 9/11 terror…
Socially Awkward
September 2, 2016 Angela Stelmakowich, EditorBeing social is all well and good… until it no longer is. Social media is a given today, whether for personal or business use. But along with these in-the-moment interactions comes a bit of risk (sometimes more), including for business…
Social media the most dangerous medium for individual, corporate public image, new Canadian poll finds
August 31, 2016 by Canadian UnderwriterSocial media is the medium most able to cause damage to the public image of an individual or organization, according to the results of a new Nanos Research poll. Toronto-based Signal Leadership Communication Inc. (SLC), a social PR consultancy for…
Mutual insurers seeing revival in recent years: Swiss Re sigma report
August 2, 2016 by Canadian UnderwriterMutual insurers’ share of the overall insurance market increased from 24% of direct premiums written in 2007 to just over 26% in 2014, reversing some of the declines of previous decades, according to Swiss Re’s latest sigma report. Released on…
Cyberattacks costing U.S. businesses US$3.5 million annually, 79% of businesses lack strategies to manage these risks: Ponemon Institute
July 18, 2016 by Canadian UnderwriterExternal cyberattacks are costing businesses in the United States about US$3.5 million in incurred annual costs, with 79% of polled businesses lacking comprehensive strategies to manage these risks, according to a new Ponemon Institute study sponsored by BrandProtect. Despite acute…
Posting vacation plans, pictures could put polled Quebecers’ home security at risk: Allstate Canada
July 18, 2016 by Canadian UnderwriterInforming everyone via social media just how great a vacation is or is going to be could be putting Canadians’ largest investments – their homes – at risk of breaches in home security, notes a new survey issued Monday by…
Need exists to embrace all tools, including social media, to enhance emergency management and response
June 8, 2016 Angela Stelmakowich, EditorSocial media can serve as an important tool in a scattergun approach that helps the public to be better informed, further engaged and more prepared in the event of an emergency or disaster, suggests Melanie Irons, PhD, psychology lecturer with…
IBAO president anticipates ‘bright future for brokers who are willing to change’
March 29, 2016 Greg Meckbach, Associate EditorThe insurance industry may not be known for technological innovation, but there is a future for brokers who are willing to change, speakers said Tuesday during the annual general meeting of the Insurance Brokers of Toronto Region. “The only thing…
Delving Deeper
March 1, 2016 Debbra Macdonald, President; and Jason Mandlowitz,Chief Executive Officer and Vice President, Administration, 3C Investigations Inc./ International Multi-Cultural Background Information ServicesThere is a need for enhanced international, multicultural information services as part of current efforts by those in the property and casualty insurance industry to combat fraud. Casting a wider net on what information is collected and considered may be one way to address what looks to be a growing problem.