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News Insurance

5 skills insurance pros need in a more virtual world

June 30, 2021 by Adam Malik

Everyone in the insurance industry today must have a minium of five skills, and companies need to hire and manage to these skills, according to an insurance executive. Digital skills, emotional intelligence, resiliency, people-centricity, and being a team player are…
News Insurance

When to not hire for soft skills

November 4, 2020 by Adam Malik

A common adage around the insurance industry is to hire for soft skills and teach the technical stuff later. While that’s still mostly true among brokerage leaders taking part in a recent panel, one noted that there are times when…
News InsuranceProfessional Development

What young workers entering the industry are not learning

September 17, 2019 by Jason Contant

As Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the…