Everyone in the insurance industry today must have a minium of five skills, and companies need to hire and manage to these skills, according to an insurance executive. Digital skills, emotional intelligence, resiliency, people-centricity, and being a team player are…
A common adage around the insurance industry is to hire for soft skills and teach the technical stuff later. While that’s still mostly true among brokerage leaders taking part in a recent panel, one noted that there are times when…
As Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the…