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InsurTechs driving disruptive innovation in insurance customer engagement: U.S. report

August 24, 2016 by Canadian Underwriter

While the vast majority of surveyed insurance executives and InsurTech professionals in the United States are engaged in redesigning the customer experience, two-thirds do not have a full grasp of how evolving digital ecosystems can impact customer acquisition and customer

News Technology

Business intelligence data analytics users in U.S. say structured data tops unstructured data: Clutch

August 16, 2016 by Canadian Underwriter

The lion’s share of business intelligence (BI) data analytics users in the United States taking part in a recent Clutch survey regard structured data like internal information as more important than unstructured data, such as social networks. In all, 83%

News InsuranceMergers and AqcuisitionsTechnology

Posting vacation plans, pictures could put polled Quebecers’ home security at risk: Allstate Canada

July 18, 2016 by Canadian Underwriter

Informing everyone via social media just how great a vacation is or is going to be could be putting Canadians’ largest investments – their homes – at risk of breaches in home security, notes a new survey issued Monday by

News Earnings / RatingsInsuranceTechnology

Persisting low interest rates, regulatory cost concerns expected to result in lower returns: U.S. insurers

July 15, 2016 by Canadian Underwriter

About three-quarters of polled insurers south of the border “have lowered their target return-on-equity expectations to 10% or lower,” notes a new special report released Thursday by A.M. Best. The lowered expectations are “a reflection of highly competitive market conditions

News InsuranceLegalMergers and AqcuisitionsTechnology

Need for cultural shift to improve cyber security awareness: Wombat Security

July 7, 2016 by Canadian Underwriter

It is disheartening to see how the end-user is being managed when it comes to combating cyber security threats, suggests Amy Baker, vice president of marketing for Wombat Security Technologies, Inc. “Insider threats are widely discussed and well-recognized, so it

News AssociationsCatastrophesClimate ChangeInsuranceMergers and Aqcuisitions

XL Catlin sponsors deep ocean survey to better understand climate change impacts

July 6, 2016 by Canadian Underwriter

XL Catlin will sponsor a new scientific survey to research the deep ocean, information from which will hopefully shed light on the potential impact of climate change and the risks that businesses, society and ecosystems will face in future. The

News InsuranceMergers and Aqcuisitions

Most polled Canadian drivers regard themselves as polite drivers, although that is not the view of fellow motorists

July 5, 2016 by Canadian Underwriter

Almost everyone behind the wheel may consider themselves to be polite drivers, but that does not mean they have the same perception of fellow motorists sharing the road, suggest new survey findings issued Tuesday by Kanetix.ca. The survey found 98%

News AssociationsInsuranceLegalTechnology

Data breaches detection, escalation costs highest in Canada: global IBM/Ponemon report

June 16, 2016 by Canadian Underwriter

Detection and escalation costs related to data breaches were the highest in Canada and lowest in India, note findings of a new global survey released Wednesday. “The average detection and escalation costs for Canada was US$1.60. In contrast, the average

News InsuranceLegal

Human error seen as leading cause of information security breaches for small businesses: Canadian survey

May 31, 2016 by Canadian Underwriter

Not enough small businesses in Canada are implementing training programs and establishing protocols to help employees recognize risks to information security despite staff awareness and errors being among the biggest threats, suggest results of Shred-it’s 2016 Security Tracker Survey. Canadian

News InsuranceLegalTechnology

Cyber security awareness training critical for businesses, data breaches changing online behaviours

May 27, 2016 by Canadian Underwriter

Employees need to become advocates of cyber security to reduce associated risks and help better protect the businesses for which they work, suggests Joe Ferrara, president and CEO of Pittsburgh-based Wombat Security Technologies. “Security awareness training has become a business-critical

News AssociationsInsurance

Only 42% of polled Ontarians aware of upcoming auto insurance reforms: IBAO

May 25, 2016 by Canadian Underwriter

Consumer awareness of auto insurance reforms in Ontario – many of which come into force June 1 – is far from complete, with just four in 10 survey respondents reporting they are aware of the changes. Based on feedback from

News Technology

Some challenges remain in accessing, using valuable business intelligence data: U.S. survey

May 24, 2016 by Canadian Underwriter

A new survey out of the United States shows wide agreement that business intelligence (BI) data can provide a company with a competitive edge, but ongoing challenges remain about how best to get and use that information. Washington, D.C.-based B2B