Canadian Underwriter

Keyword
technology

News AdjustersClaimsInsurance

COVID-19 has accelerated changes to the claims industry

June 15, 2020 by Adam Malik

Auto insurance customers should enjoy a shorter claims journey if pandemic-related changes stick around, insurance pros told Canadian Underwriter recently. Social distancing rules related to the COVID-19 pandemic have forced the insurance industry, along with its customers, to adopt technology

News BrokersInsurance

Q&A: Business Continuity in the Digital Age

May 28, 2020 by David Gambrill

Running day-to-day operations is a challenge when your employees aren’t all in the same physical location. Although the Canadian P&C insurance industry is an essential service (and is therefore allowed to keep its offices open), most the industry’s workforce has

News ClaimsInsuranceLegal

Opinion: How changes forced by pandemic are reducing litigation costs

May 26, 2020 Ari Krajden, Kawaguchi Krajden LLP

It has become common to say that we’re living through an unprecedented time. We’re also living in a time of great change that has been forced upon us. Some of these changes have been for the better — and have

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 20, 2020 by David Gambrill

In a world of working remotely from home during a global pandemic, Internet bandwidth is of primary importance for brokers to be able to serve their clients. But when the P&C insurance industry started migrating their workplace out of the

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 19, 2020 by David Gambrill

Do you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first

Feature Technology

Driving connectivity

February 6, 2020 Steve Whitelaw, Vice President, Industry Relations, Applied Systems

Brokers looking to achieve better connectivity with their insurer partners should focus on two core areas of their business

Feature BrokersTechnology

Technology Outlook 2020

February 3, 2020 Greg Meckbach, Associate Editor

What major technology trends do you foresee in the property and casualty insurance industry in 2020? What new technologies will be on the brokers’ radar? We put these questions to a number of tech experts; their responses will inform your strategic thinking about tech.

News InsuranceTechnology

Does your new tech actually make clients’ lives easier?

September 5, 2019 by Adam Malik

So you’ve just installed this new digital doodad to make your customer’s life easier – great. But did you inadvertently just make things more frustrating for your client? Warren Lederer, chief operating officer at Madison Advisors, which works in the

News Insurance

Where AI can help underwriters

August 8, 2019 by Adam Malik

When nearly half of your time is taken up doing mundane – but essential – tasks, one expert believes it’s time to embrace a better way. Carlos Benfeito, Montreal-based head of insurance products at Element AI, noted that about 40%

News Commercial LinesRiskTechnology

The other technology risk that’s keeping clients up at night

June 17, 2019 by Greg Meckbach

If you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what

News BrokersInsuranceTechnology

Are you prepared for insurance quotes through Google Home and Amazon Echo?

May 10, 2019 by David Gambrill

“Google Home, Amazon Echo, buy me auto insurance for my new, black 2019 Hyundai Sontata.” If you are a broker, would you be able to handle this voice request for an auto insurance quote? If not, you’d better start strategizing

News BrokersInsuranceLegislation / RegulationTechnology

ICBC plants seed for online auto renewals

May 8, 2019 by Adam Malik

A day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social