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technology

Cloud computing technology
News ClaimsClaims CanadaInsuranceTechnology

How cloud services can speed up the P&C industry

April 12, 2024 by Jason Contant

Cloud-based services can serve as a much-needed speed accelerator to the Canadian P&C insurance industry, eliminating friction and digitizing the customer experience, speakers said Thursday at the 2024 CIP Society Symposium in downtown Toronto. “I personally think the biggest threat

Technicians setting up a quantum computer
News InsuranceTechnology

Could quantum computing destabilize Canada’s P&C sector?

March 22, 2024 Jason Contant

Quantum computing holds promise for dozens of industries, including property and casualty (P&C) insurance. But there are also downsides to the technology. For one, quantum computers are not yet that stable and must operate in extremely controlled environments. It’s not

Police badge and handcuffs on a computer to represent regulators cracking down on computer crime
News InsuranceTechnology

How quantum computing creates new risks, regulatory issues for insurers

March 14, 2024 Jason Contant

Quantum computing stands at the forefront of data processing technology and, although it remains an open question how it will be regulated, some form of guidelines will be needed. Quantum computers go well beyond a standard binary form of processing

Quantum computing could be a game changer for the insurance industry
News InsuranceTechnology

What quantum computing could mean for insurance

March 12, 2024 Jason Contant

What will the P&C insurance industry do when quantum computers “think,” and behave, more like humans? It’s not as far off as you think. Today, quantum computing is the preserve of national intelligence agencies and the world’s largest technology companies, such

Technology concept of clock face in binary codes of one and zero
News AnnouncementsAssociationsBrokersInsuranceTechnology

New guide published to expedite industry data exchange

September 18, 2023 by David Gambrill

The Centre for the Study of Insurance Operations (CSIO) has published an implementation guide to help insurers and vendors program JSON API Standards into their systems, providing faster data exchange between brokers and insurers. CSIO today published its JavaScript Object

AI chat bot answering customer questions
News InsuranceTechnology

Will generative AI impact your career prospects?

August 22, 2023 Philip Porado

Will generative artificial intelligence (AI) make your skill sets obsolete? If you answered yes, you have the same belief as 17% of Canadian workers recently surveyed by recruiting and business consulting firm Robert Half. Survey respondents worked in occupations ranging

Technology stepping up to prevent a company from risk
News ClaimsCommercial LinesInsuranceLegislation / RegulationMarkets / CoveragesProductsTechnology

How a shared-risk approach to tech can keep mutual insurers competitive

June 5, 2023 Matthew Scott

Canada’s mutual insurance industry has been around for as long as the country itself and has innovated over that time. Now it’s driving digital transformation to enable new capabilities, improve service and keep pace with market competition. These changes come

Robot helping an executive at work
News BrokersInsuranceTechnology

Sales Column: How automation keeps brokers in front of clients

May 29, 2023 Adam Mitchell

I had the privilege of interviewing Carol Jardine on a podcast at the end of her final day before retiring as Wawanesa’s president of Canadian P&C operations. What stood out for me is how our conversation illustrated the difference between

A broker being lifted up by her team and carriers.
News BrokersInsuranceTechnology

National Broker Survey: Top tech solution brokers want from carriers

May 1, 2023 Philip Porado

Brokers worried about challenges faced when placing business during a hard market are looking to carriers for help with online claims service capabilities, said respondents to Canadian Underwriter’s 2023 National Broker Survey. The survey polled 150 brokers nationwide about challenges

Canadian $100 bills representing costs to digitize a bricks and mortar insurance brokerage
News BrokersInsuranceTechnology

How to digitize your old-school brokerage

March 1, 2023 Alyssa DiSabatino

Digitizing a traditional insurance brokerage doesn’t have to break the bank, as many might believe, but the tech you pick — and how you roll it out — will make a difference to your costs. “It all depends on how

Electric socket with a plug. Connection and disconnection concept. lines, triangles and particle style design. Illustration vector
News BrokersInsuranceTechnology

How much time and effort brokers could save with API connectivity

February 14, 2023 by David Gambrill

Adopting an Application Programming Interface (API) solution for broker-carrier connectivity will significantly reduce errors and save brokers between 11% and 17% of effort during the quoting process, according to a white paper released Tuesday by Insurance Brokers Association of Canada

Hourglass on laptop computer
News BrokersClaimsInsuranceTechnology

Brokerage’s 11-year lawsuit against tech vendor allowed to continue

October 7, 2022 by David Gambrill

Ballam Insurance Services, a Nova Scotia brokerage that sued its tech vendor 11 years ago over server issues, is allowed to proceed with its case despite examples of ‘inordinate’ and ‘inexcusable’ delays, the Supreme Court of Nova Scotia ruled Monday.