Canadian Underwriter

Keyword
technology

Hourglass on laptop computer
News BrokersClaimsInsuranceTechnology

Brokerage’s 11-year lawsuit against tech vendor allowed to continue

October 7, 2022 by David Gambrill

Ballam Insurance Services, a Nova Scotia brokerage that sued its tech vendor 11 years ago over server issues, is allowed to proceed with its case despite examples of ‘inordinate’ and ‘inexcusable’ delays, the Supreme Court of Nova Scotia ruled Monday.

Shanghai Skyline Sunset. Bridges winding through a mobile screen
News BrokersInsuranceMarkets / CoveragesMGAs

New online platform ‘Bridges’ the gap between brokers and MGAs

August 31, 2022 by David Gambrill

Canadian managing general agencies (MGAs) have developed a new real-time, online platform that allows brokers to match their quote applications with MGAs underwriting that specific class of business. Once the match has been made, the platform promises to shave days,

News Insurance

Paid How to help your clients mitigate cyber risk in 90 minutes: Victor Canada

June 9, 2022 VICTOR CANADA

Introducing Victor Canada’s new cyber assessment and consultation, a complimentary offering for Victor Errors & Omissions and Technology policyholders. An increase in the frequency and sophistication of cyberattacks has left many brokers wondering how best to help their clients manage

Mergers and acquisition concept
News Insurance

What BrokerLink looks for in an M&A deal

March 7, 2022 by Jason Contant

BrokerLink looks at best practices when making an acquisition, recognizing that each deal is unique and doesn’t follow a boiler template, says the brokerage’s president, Joe D’Annunzio. “One of the things for us is we look at best practices,” D’Annunzio

News Insurance

Brokers adapting to pandemic, hard market adversity

November 8, 2021 Jeff Buckstein

Brokers have adapted well to the unprecedented challenges posed by the worst global pandemic in more than a century, on top of a hard insurance market, according to the Trusted Advisor 2021 survey by Canadian Underwriter. Brokers are “a very

News Insurance

Insurers hope privacy legislation reboot will bring harmony

November 3, 2021 Philip Porado

Canada’s existing privacy regulations – including federal law and province-specific legislation in Quebec, British Columbia and Alberta – can’t keep up with changing technology and are due for an update, said panellists at an Insurance Bureau of Canada regulatory affairs

News Insurance

How technology is addressing ‘broken offline processes’ and broker pain points

August 25, 2021 by Jason Contant

Creating a “digital round trip” for all players in the insurance ecosystem – from broker to technology vendor to consumer – has really been catalyzed by the COVID-19 pandemic and the move to remote working, the CEO of tech vendor

News Insurance

Brokerages accelerating digital transformation in face of COVID-19

August 4, 2021 Canadian Underwriter Staff

COVID-19 has “forced” companies in Canada and the U.S. to accelerate digital transformation efforts, and property and casualty brokerages are no exception. According to Ernst & Young (EY), this sudden accelerated digitization has been “forced” on Canadian companies “in ways

News ClaimsInsuranceRiskTechnology

Look for AI to “hyper-personalize” customer experience in 3-5 years: Aviva exec

July 20, 2021 by David Gambrill

Hyper-personalization of customer experience in three to five years’ time is a big reason why the property and casualty insurance industry is ramping up the use of artificial intelligence and machine learning now, an Aviva Canada tech executive suggests. “I

News ClaimsCommercial LinesInsuranceMarkets / Coverages

Why boat insurers are starting to feel more like car insurers these days

July 15, 2021 Canadian Underwriter

Boats with high-tech safety gadgets are starting to look a lot more like cars nowadays — and that means more expensive and difficult repairs, as Aviva Canada reports. “The big trend we are seeing right now in watercraft is big

News Insurance

Opinion: Brokers need the right tools for the digital age

June 7, 2021 Nick Frank and Wei Ke, Simon-Kucher & Partners

Caution and single-steps forward are not what brokers need from their insurance carrier partners as the industry accelerates into the digital age. The importance of digital distribution following the COVID-19 pandemic is undeniable. As a result, insurers need to keep

News Insurance

In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained