CNA Financial Corporation saw net income jump US$165 million to US$343 million in 2016 Q3 over the prior-year quarter, driven by the performance of its Property & Casualty Operations, higher net investment income and stable catastrophe losses. Net income for…
The people component of privacy breaches is critically important, demanding greater focus going forward in light of an environment where both related individual and class actions are on the rise, Patrick Hawkins, a partner with Borden Ladner Gervais LLP suggested…
More investment and co-ordination is needed if Ontario – which offers strengths in financial services and technology – is to realize its potential to assume a more dominant leadership role in cyber security, notes a new report issued Thursday. Commissioned…
Turning Insurance Outside-In was the theme of the fourth annual Executive Forum in Toronto. Speakers touted the benefits of creating a digital experience in multiples channels.
Customer loyalty. It’s the Holy Grail for any business, isn’t it? Yes, every business owner wants as many sales as possible. But most business owners want something more than one-time customers. They want raving, lifetime fans who will identify with…
About a fifth of surveyed businesses south of the border admit not having done any security testing for at least six months despite the lion’s share of respondents also reporting their organizations have encountered at least one security issue, notes…
The use of unmanned aircraft systems (UAS) is set to soar south of the border — expected to triple the number of manned aircraft by year’s end — producing new risks that will require insurers to adopt a new view,…
Technological developments will profoundly change the way in which the re/insurance industry develops, distributes, underwrites and administers the insurance protection it sells to consumers, Swiss Re said on Monday. New technologies such as cognitive and cloud computing as well as…
More than 90% of the millennials in the U.S. taking part in a Vertafore survey say they view the industry as fulfilling for long-term careers that meets important criteria commonly identified as essential for job satisfaction. The finding is at…
There is an apparent gap between polled U.S. drivers who are open to taking part in usage-based insurance (UBI) and those who are provided the opportunity to do so, suggest survey results released today by LexisNexis Risk Solutions. That disconnect…
While the vast majority of surveyed insurance executives and InsurTech professionals in the United States are engaged in redesigning the customer experience, two-thirds do not have a full grasp of how evolving digital ecosystems can impact customer acquisition and customer…
Surex Direct has announced the availability of a new tenant’s and condo insurance quote process designed to make things faster and more simple for users. The customer-facing quote process allows users to know “exactly what their best policy price is…