Keyword
technology
Does your new tech actually make clients’ lives easier?
September 5, 2019 by Adam MalikSo you’ve just installed this new digital doodad to make your customer’s life easier – great. But did you inadvertently just make things more frustrating for your client? Warren Lederer, chief operating officer at Madison Advisors, which works in the…
Where AI can help underwriters
August 8, 2019 by Adam MalikWhen nearly half of your time is taken up doing mundane – but essential – tasks, one expert believes it’s time to embrace a better way. Carlos Benfeito, Montreal-based head of insurance products at Element AI, noted that about 40%…
The other technology risk that’s keeping clients up at night
June 17, 2019 by Greg MeckbachIf you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what…
Are you prepared for insurance quotes through Google Home and Amazon Echo?
May 10, 2019 by David Gambrill“Google Home, Amazon Echo, buy me auto insurance for my new, black 2019 Hyundai Sontata.” If you are a broker, would you be able to handle this voice request for an auto insurance quote? If not, you’d better start strategizing…
ICBC plants seed for online auto renewals
May 8, 2019 by Adam MalikA day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social…
Driving growth through market turns
May 2, 2019 Sarah Cunningham-ScharfAfter talking to Canadian brokers nationwide, and in the spirit of car racing board games, Canadian Underwriter presents the obstacles and opportunities facing brokers as they steer their way to success
Uber-style platform for expediting appraisals now in Canada
April 16, 2019 by David GambrillAn Uber-style platform to expedite home and auto claims appraisals has made its way into Canada. Offered by WeGoLook, the online and mobile sharing-economy platform provides personalized, onsite data capture for inspections and low-complexity services across the United States. Now…
Making peace with insurtechs
February 1, 2019 Greg Meckbach, Associate EditorOnce hyped as a potential dogfight, the anticipated competition between the insurance industry
and insurtechs has turned out to be a
cozy affair. How did that happen?
What buyers look for in a brokerage
January 16, 2019 by Greg MeckbachInformation technology is one driving force behind mergers and acquisitions involving property and casualty insurance brokerages. Acquiring new products, talent and technology are among the reasons behind M&A activity in P&C insurance, said Georges Pigeon, a Montreal-based partner with KPMG’s…
How future technology will help brokers, not replace them
November 27, 2018 by David GambrillIn a future characterized by “the trillion-sensor economy,” data will become the foundation of broker innovation, an insurtech innovator said Monday at the 2018 Top Broker Summit, hosted by Canadian Underwriter in Toronto. To prepare, brokers need to build strategies…
Steering change
May 17, 2018 Kris Hackney, Executive Vice President, Customer Experience, Applied SystemsLeading innovation in your brokerage? Here are 6 steps for successfully directing change in your organization without making waves.
Data Tuneup
May 11, 2018 Brenda Rose, Vice President, Partner, Firstbrook Cassie & Anderson Ltd.Data maintenance will help keep your business running at top speed and efficiency