Canadian Underwriter

Keyword
texting

News Insurance

Where Aviva is going with text messaging for customer interaction

July 22, 2020 by Greg Meckbach

Aviva Canada is using short message service (SMS), or texting, to communicate with customers, a technology on which it was focusing before building mobile apps. “We are already texting to our customers today,” Bryant Vernon, Aviva Canada’s chief claims officer,

Feature Technology

Sending out an SMS

February 4, 2020 Adam Malik, Managing Editor

Your clients likely have cellphones and use them to text. What’s stopping brokers from communicating with clients using the technology they want?

News BrokersInsurance

Customers want you to text them. So why aren’t you?

December 6, 2019 by Adam Malik

Nearly seven in 10 customers want to be able to contact a business via text message but just 13% of small and medium businesses are actually using the medium to communicate with their customers, according to a recent study. While

News InsuranceMarkets / CoveragesMergers and AqcuisitionsTechnology

New software can detect when people text and drive: University of Waterloo

September 11, 2017 by Canadian Underwriter

Computer algorithms developed by engineering researchers at the University of Waterloo (UoW) in Ontario can accurately determine when drivers are texting or engaged in other distracting activities, the university reported on Friday. The system uses cameras and artificial intelligence (AI)

News InsuranceMergers and AqcuisitionsTechnology

Nearly ¾ of young Canadian drivers polled don’t consider using their phones while driving to be “very distracting,” new poll finds

October 17, 2016 by Canadian Underwriter

An “alarming” 71% of young drivers aged 16 to 24 don’t consider using their phones while driving to be very distracting, according to a new poll by national charity Parachute. National Teen Driver Safety Week, an annual public awareness campaign