LONDON – Cyberattacks on a key internet firm repeatedly disrupted the availability of popular websites across the East Coast of the United States Friday, according to analysts and company officials. Manchester, New Hampshire-based Dyn, Inc. said its server infrastructure was…
Insurers in the United States could only answer 28% of queries across digital channels and 14% of companies failed to respond successfully on either email, social media or chat, according to new research from multichannel customer engagement software provider Eptica.…