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Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum

March 3, 2017 Jason Contant, Online Editor

Learning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell &

News Earnings / RatingsInsuranceTechnology

Crawford & Company reports net income attributable to shareholders rises to US$36.0 million in 2016 compared to loss in 2015

February 27, 2017 by Canadian Underwriter

Atlanta-based Crawford & Company posted net income attributable to shareholders for both the full year and fourth quarter of 2016 – reaching about US$7.8 million and about US$36.0 million – compared to losses in the prior-year periods. Net income attributable

News InsuranceMarkets / CoveragesProfessional Development

Crawford & Company finalizes majority acquisition of WeGoLook

January 5, 2017 by Canadian Underwriter

Crawford & Company announced on Thursday that it has finalized its majority acquisition of WeGoLook LLC, an online and mobile collaborative economy platform headquartered in Oklahoma City. Crawford & Company, an independent provider of claims management solutions to insurance companies

News Markets / CoveragesTechnology

WeGoLook in discussions with Canadian insurers as acquisition by Crawford & Company proceeds

December 12, 2016 by Canadian Underwriter

WeGoLook LLC has “discussions ongoing” with several Canadian insurance carriers, the Oklahoma City-based firm’s chief executive officer told Canadian Underwriter Monday. WeGoLook provides “an array” of insurance services for automobiles, accident scenes, damaged property, document retrieval, salvage and courier services,