News

The Saskatchewan Liquor and Gaming Authority says it’s investigating a cyber security incident that impacted the organization’s computer systems. The organization says it has brought in independent cyber security experts to help address the matter and assess the impact to…

Insurers will be glad to know consistent messaging about the value of winter tires appears to be working. An annual survey by the Tire and Rubber Association of Canada (TRAC) found 69% of 1,521 Canadian drivers polled outside Quebec (where the…

Barry F. Lorenzetti, President, CEO and Founder, BFL CANADA Risk and Insurance Inc. The current hard market, combined with the pandemic, has created an environment where insurance brokerage is defined more than ever by that special relationship with our clients. We are…

Paul Martin, President and COO, KRGinsure Firsts and major lessons defined our 2021. One of the biggest was learning how to bring staff back into the workplace now that there is a COVID-19 vaccine and rapid tests are easily available. I believe…

Kate Mead, Senior Vice President – Carrier Management & Head of Property & Casualty Broking (Canada), Willis Towers Watson One of the major lessons from 2021 is that data-driven risk management is the new normal. While we appreciate the qualitative considerations in…

From an outsider’s perspective, Joanne Arenas was doing everything right. As she approached her mid-30s, she was committed to working out, eating well and living a rich social life. Behind the scenes, it was a different story…one Joanne felt dimmed…

A late-summer hailstorm that swept across prairie provinces spurred record claims in Saskatchewan, the province’s public auto insurer said. The Aug. 31-Sept. 1 storm hit parts of Regina and other areas of the province with golf ball-sized hail, and strong…

Joe D’Annunzio, President, BrokerLink               The pandemic forced our industry to transition to a new working environment and change how we delivered customer service. We quickly realized the importance of investing in technology to ensure our employees had the tools and resources to…

Stéphane Lespérance, President, Aon Canada While there are signs of improvement, the current state of the insurance market remains challenging in specific classes. Overall pricing continues to improve and insurers are showing more appetite in key areas. The years 2020 and 2021…

Aly Kanji, President and CEO, InsureLine The idea that the strength of brokers is in our relationships was reinforced in 2021. Relationships are resilient and it is the value in these relationships that propelled brokers forward in the face of quarantines, lockdowns…

During Danish Yusuf’s morning routine, his work phone rarely rings and seldom is there an appointment with his Toronto insurance company staff. The lack of disruptions is no coincidence. Yusuf instructed staff not to plan meetings or send electronic communications…

British Columbia’s Civil Resolution Tribunal (CRT) recently dismissed a strata corporation’s claim against lot owner Julia Boyle who allegedly contravened a bylaw by not using her own fob to enter the strata’s parkade, resulting in the damage of the vehicle…