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News BrokersInsuranceLegislation / RegulationTechnology

Digital pink cards get green light in third province

August 13, 2019 by Adam Malik

A third Canadian province has been given the go-ahead for electronic proof of insurance for drivers. The Alberta government gave the OK for drivers to show their pink cards in a digital format through their smartphone this week, following the

News Insurance

The first step in determining whether AI could pay off

August 12, 2019 by Greg Meckbach

Thinking of investing in artificial intelligence so you can automate tasks that are wasting workers’ time? Many brokerages have processes that could be improved through machine learning, suggested Christopher Wynder, director of product marketing for capture and original equipment manufacturing

News BrokersInsuranceProfessional Development

How brokers can overcome barriers to cross-selling

August 9, 2019 by Jason Contant

What are some of the biggest barriers facing brokers looking to cross-sell? Access to market, high rates and underwriting practices (such as asking 30-40 questions on a renter’s policy) are the main culprits, said Jeff Roy, president and CEO of

News BrokersInsuranceMarkets / Coverages

Another casualty of the hardening market

August 8, 2019 by Jason Contant

As the market continues to harden, one brokerage in Ontario is seeing reduced appetite from carriers to write tenant insurance. “There’s more demand for renters insurance and a lot of our markets don’t seem to want to write renters insurance,”

News Insurance

How this brokerage plans to use AI for renewal process

August 7, 2019 by Greg Meckbach

An online-only brokerage is working on an artificial intelligence tool that would alert staff if a client whose situation has changed could now get a better deal on their insurance. Magreth, Alta.-based surex.com Ltd. recently developed a prototype of an

News InsuranceLegislation / Regulation

Which province will allow digital pink cards next?

August 6, 2019 by Adam Malik

If George Hodgson’s crystal ball is working as well as he hopes, it may not be too long until Alberta drivers will be able to use digital insurance pink cards. The chief executive officer of the Insurance Brokers Association of

News BrokersInsuranceMarkets / CoveragesMergers and Aqcuisitions

Large brokerage acquires online comparison platform

August 6, 2019 by Jason Contant

Large brokerage Lussier Dale Parizeau (LDP) is continuing its goal of becoming a “one-stop shop” for all of its clients needs with the acquisition of a brokerage that offers an online insurance comparison platform. LDP president and chairman of the

Feature Technology

Outshine the gaggle on Google

August 3, 2019 Adam Malik, Managing Editor

How to stand out from the crowd on the world’s biggest search engine without blowing the budget on a fancy website.

News BrokersClaimsInsurance

Why urban drivers may actually be better risks than rural drivers

August 2, 2019 by Adam Malik

Drivers in the heavily populated Greater Toronto Area are less likely to have a ticket, a collision or both on their record compared to those in more rural communities in Ontario. The counter-intuitive result came from a recent study by

News BrokersInsuranceMarkets / Coverages

What you’re telling clients by not cross-selling

August 2, 2019 by Jason Contant

Sales and customer service staff – whether they are in the broker or direct distribution channel – need to understand that by not cross-selling, they are passively indicating to a client that they’re better-served having their business elsewhere, a Wawanesa

News BrokersInsurance

Economic forecast: What it means for the insurance industry

August 1, 2019 by Adam Malik

Canada’s economy is expected to pick up in the coming months after going through a bit of a cold spell. But risks both domestically and abroad could get things off-kilter, a recent report found. An upward trend for the economy

News BrokersInsuranceMarkets / CoveragesRisk

What’s at the heart of today’s hardening market cycle

August 1, 2019 by Jason Contant

The origin of today’s hardened market cycle is a natural evolution of a very long soft market cycle, a senior risk manager told Canadian Underwriter recently. “I really believe that we had a soft market that lasted too long,” said