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Insurance on Demand web service now available on Economical Insurance site

October 15, 2012 by Canadian Underwriter

Economical Insurance of Waterloo, Ont. has added the Insurance on Demand web service to its corporate website but the Insurance Brokers Association of Ontario (IBAO) says it is opposed to company portals and company mobile apps. IOD was originally announced

Policy Works Producer iPad app
News Insurance

Policy Works’ iPad app now available through App Store

October 15, 2012 by Canadian Underwriter

Software vendor Policy Works Inc.’s iPad application, Policy Works Producer, is now available for download from Apple’s App Store. The app, released selectively in March, is designed for “commercial lines insurance producers working in the field,” according to the company,

News InsuranceMergers and Aqcuisitions

Competing via social media is about customer experience

October 9, 2012 by Canadian Underwriter

For insurance professionals looking to gain a competitive edge and stand out via social media, touting their products on Twitter isn’t enough. “In our mind, the next battlefield will be around customer experience,” said Sylvie Paquette, president and COO of

News Insurance

IBAC chairman Dale Rempel passes away

October 9, 2012 by Canadian Underwriter

The Insurance Brokers Association of Canada has announced its chariman, Dale Rempel, has passed away. The organization released this statement: “It is with great sadness that the Insurance Brokers Association of Canada announces the passing of its Chairman, Mr. Dale

News InsuranceMergers and Aqcuisitions

RSA Canada appoints Tony Hayes vice president of sales and marketing

October 9, 2012 by Canadian Underwriter

Property and casualty insurer RSA Canada has appointed Tony Hayes as its new vice president of sales and marketing, effective immediately. He was previously responsible for the national sales strategy for the insurer’s personal and commercial insurance portfolios. In his

News Insurance

Ontario specialty insurance provider launches two new products

October 3, 2012 by Canadian Underwriter

Specialty insurance provider Frank Cowan Company has launched two new programs, addressing what it calls underserved demands in the market. The Community Services and Disability Support programs respond to unique risks faced by social services workers, the Princeton, Ont.-based company

News Insurance

Upgraded CSIOnet version to go live Oct. 11

October 3, 2012 by Canadian Underwriter

The Centre for Study of Insurance Operations will update its CSIOnet virtual private network (VPN) gateway to version 7.1, which will go live on Oct. 11. CSIO has worked with carriers and broker management system (BMS) vendors to test the

An architectural rendering of Robinson's new office
News Insurance

Alberta broker moving to “eco-office”

October 2, 2012 by Canadian Underwriter

Alberta independent commercial broker Robinson Insurance Brokers Ltd. has announced it will move to a new “eco-office” in Edmonton on Nov. 1. The new office is solar-powered, using a 3.4kWh Photovoltaic roof system, and uses low-wattage electronics, the company explained

News Insurance

Home and auto insurance comparison website launches in Alberta

October 2, 2012 by Canadian Underwriter

A home and auto insurance comparison website has launched in Alberta after reported success in Ontario. InsuranceHunter.ca provides three “competitive quotes in three minutes,” using its own comparison technology, according to a statement from the site. After choosing a quote,

News InsuranceMergers and Aqcuisitions

Bundled policies mean higher U.S. homeowner satisfaction: J.D. Power survey

October 2, 2012 by Canadian Underwriter

Insurers have a greater chance of achieving customer satisfaction if they bundle other policies with a homeowner policy, notes the most recent version of J.D. Power and Associates U.S. national homeowners insurance study. The 12th edition of the survey shows

News AssociationsClimate ChangeInsuranceMergers and Aqcuisitions

Preparedness demands leaders who envision big-picture issues

October 1, 2012 by Canadian Underwriter

Preparedness in the event of a catastrophic event could prove the difference between life and death, economic resilience and recovery, Don Forgeron, president and CEO of the Insurance Bureau of Canada, told delegates to the National Insurance Conference of Canada

Steve Pieroway, Vice President Marketing & Client Service, Policy Works Inc.
Feature

A Matter of Trust

October 1, 2012 Steve Pieroway, Vice President Marketing & Client Service, Policy Works Inc.

The insurance industry is not scoring high when it comes to consumer trust. Ability, reliability and benevolence can help ensure insurance companies are seen as trusted and concerned about the well-being of insureds.