Canadian Underwriter

Segment
Brokers


Scott Andrew, President and CEO, Custom Software Solutions Inc.
Feature

Countdown in Real Time

October 1, 2012 Scott Andrew, President and CEO, Custom Software Solutions Inc.

The Insurance Brokers Association of Canada’s (IBAC) automation data exchange initiative offers great promise to enhance broker connectivity. Its use, however, must be in line with clearly defined standards.

Debbie Thompson, the incoming  president of  Insurance Brokers  Association of  Ontario (IBAO),
Feature

Broker, Brand and Beyond

October 1, 2012 Craig Harris, Freelance Writer

Debbie Thompson, the incoming president of Insurance Brokers Association of Ontario (IBAO), is a passionate advocate for the customer experience that she feels only community-minded brokers can provide.

Steve Pieroway, Vice President Marketing & Client Service, Policy Works Inc.
Feature

A Matter of Trust

October 1, 2012 Steve Pieroway, Vice President Marketing & Client Service, Policy Works Inc.

The insurance industry is not scoring high when it comes to consumer trust. Ability, reliability and benevolence can help ensure insurance companies are seen as trusted and concerned about the well-being of insureds.

Paul Taylor, Vice President, Independent Broker Resources Inc.
Feature

Constant Companion

October 1, 2012 Paul Taylor, Vice President, Independent Broker Resources Inc.

A new mobile application was recently unveiled in a bid to help Ontario brokers serve their customers more efficiently while also providing a vehicle by which to build their own brand.

Feature AssociationsClaims CanadaLegal

Target Fraud

September 30, 2012 Craig Harris

The insurance industry has organized crime in its crosshairs. There is today a more detailed understanding of the extent of sophisticated fraud rings and how they steal from insurers and their customers. There is also a sense that now is the time for more specific strategies to bolster regulations, cut off the flow of money and punish offenders.

Feature Claims CanadaLegal

Dimming the ‘Bright Line’ Rule

September 30, 2012 Linda Matthews and Laura Hodgins

An examination of The Glasgow Coma Scale and Catastrophic Impairment

Nicole Abraham, BA, CIP, CRM
News Insurance

Burns & Wilcox Canada hires new national sales and marketing manager

September 26, 2012 by Canadian Underwriter

Burns & Wilcox Canada has announced Nicole Abraham, BA, CIP, CRM as its new national sales and marketing manager, as part of its expansion strategy here. Abraham has more than 12 years of industry experience. Her most recent roles include business

News InsuranceMergers and Aqcuisitions

Customer satisfaction with auto insurers increases, but generational divide is clear: study

September 25, 2012 by Canadian Underwriter

Satisfaction with Canadian auto insurance carriers has improved across all regions in the country since last year, mainly because of fewer premium increases and improved policy offerings, according a new study from J.D. Power and Associates. The 2012 Canadian Auto

News Insurance

Social media a key vehicle to drive broker services to younger consumers

September 24, 2012 by Canadian Underwriter

The Insurance Brokers Association of Ontario (IBAO) is seeing encouraging signs, including those around technology and the use of social media, that bode well for the health of the broker channel moving forward. There are a number of exciting efforts

News Insurance

Aviva Community Fund competition opens for fourth year

September 24, 2012 by Canadian Underwriter

Aviva Canada has opened up its Community Fund competition for the fourth year, where Canadians can have a chance to win $1 million toward a project that will benefit their community. Canadians can visit and submit ideas that they think

News Insurance

Brian Duperreault to retire as president and CEO of Marsh & McLennan Companies

September 21, 2012 by Canadian Underwriter

Brian Duperreault will retire as president and CEO of Marsh & McLennan Companies Inc. at the end of this year, the firm has announced.  Daniel S. Glaser, the current group president and COO, will be Duperreault’s successor as of Jan.

News InsuranceMergers and Aqcuisitions

Mercedes-Benz Financial announces new auto insurance plan

September 20, 2012 by Canadian Underwriter

Mercedes-Benz Financial Services Canada has announced a new affinity auto insurance plan for drivers of the luxury brand’s vehicles. The First Class Insurance program was developed by Marsh Canada Ltd. and Aviva Canada Inc. The program is brokered by Marsh