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Claims adjuster appoints new director of investigation services in Canada

January 26, 2022 by Jason Contant

Claims adjusting firm Sedgwick has appointed Mandy Yousif as director of investigation services in Canada. Ontario-based Yousif will lead Sedgwick’s new research and intelligence division for Canada. Sedgwick’s research and intelligence division allows its team of certified experts to provide

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News AdjustersClaims

Crawford licensee ordered to pay $10K for supervision mix-ups

January 26, 2022 by Alyssa DiSabatino

The Insurance Council of Manitoba (ICM) has fined a licensee from Crawford & Company a total of $10,000 – $5,000, plus an additional $5,000 for the assessed partial investigation costs – for failing to ensure adequate on-site supervision of the

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News BrokersClaimsInsurance

Customers rank P&C industry’s winners and losers during COVID

January 25, 2022 by David Gambrill

COVID-19 has shown that Canadians appreciate insurance agents and brokers with good attitudes and product knowledge. But insurance companies are still struggling with basic service issues like phone wait times, billing/payment, and policy cancellation, according to an analysis of more

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News InsuranceLegalLegislation / Regulation

Canada’s top court weighs in on HST case concerning accident benefits

January 24, 2022 by David Gambrill

Claimants who sought a settlement with insurers over HST being deducted from their accident benefits have lost their bid to have their claims certified as class actions. The Supreme Court of Canada rejected leave to appeal the case on Jan.

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News ClaimsInsuranceLegalLegislation / Regulation

Court sides with insurer in multi-million-dollar spat over sublimits

January 21, 2022 by David Gambrill

B.C.’s Supreme Court has upheld an insurer’s insistence that a mining company’s business interruption losses were subject to a $10-millon sublimit and not to the full policy limit of $250 million. That said, the court did not agree with the

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News ClaimsCommercial LinesInsurance

The case for tracking your risk advice

January 19, 2022 by David Gambrill

The City of Revelstoke, B.C., has been found 35% contributorily negligent for not adhering to a recommendation contained in a 2011 risk management audit, which advised to maintain painted ‘No diving’ signs on a raft in Williamson Lake Park. “The

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News Insurance

Signs for optimism in the condo insurance market?

January 18, 2022 by Jason Contant

Condo insurance premiums in Canada appear to be stabilizing following years of premium and deductible increases. “You should see some flattening, maybe some tapering, in some insurance rates in this sector in the near future for most good risks and

Motorist driving on closes Trans-Canada highway in Abbotsford, BC
News Insurance

Claims costs keep rising for B.C. catastrophes

January 18, 2022 by Jason Contant

British Columbia’s costliest severe weather event in provincial history just got more expensive. Catastrophe Indices and Quantification Inc. (CatIQ) confirmed to Canadian Underwriter Friday that the Canadian property and casualty insurance industry expects to pay out $515 million for claims

News Insurance

Manitoba grand chief says $85.5M settlement for flood damage is fair

January 18, 2022 The Canadian Press

WINNIPEG – The grand chief of the Assembly of Manitoba Chiefs says the latest court settlement for property owners affected by devastating flooding more than a decade ago is fair. The Manitoba government diverted water from the Assiniboine River to

News AnnouncementsAppointmentsInsurance

Crawford’s new national TPA sales director for Canada

January 17, 2022 by David Gambrill

Crawford & Company has promoted Victoria Hanson to be its director of sales, National TPA (third party administrator) in Canada. She will report to Jeff Setterington, Crawford Canada’s vice president of sales, effective immediately. “Victoria has a strong proven track

News Insurance

Ontario snowstorm isn’t a Cat event – yet

January 17, 2022 Philip Porado

Heavy snowfall in Ontario isn’t resulting in claim levels associated with a catastrophe event. But time may tell a different story. “We are seeing some increase in auto claims which is typical for snowstorms,” Heather Matthews, chief client officer of

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News ClaimsClaims CanadaInsuranceLegal

Court favours insurer in case that differentiates between leasing and financing

January 14, 2022 by David Gambrill

B.C.’s public insurer is off the hook to pay for vandalism damage done to a car that was jointly owned by the driver and his finance company, because the arrangement between the two car owners was not a true lease.