Canadian Underwriter

Segment
Claims


A chalkboard with drawn arrows and circles depicting a gameplan for the winning shot in basketball
News BrokersClaimsInsurance

Intact’s game plan in personal auto

August 2, 2022 by Alyssa DiSabatino

Intact’s personal auto insurance premiums grew by 28% in 2022 Q2, but the company says its auto game plan is “not only pricing-driven,” the CEO reported during Intact’s recent earnings call.  “Equally important is how we manage claims and our

Balloon about to burst
News ClaimsInsurance

Inflation and higher interest rates may alter P&C market

August 2, 2022 Glenn McGillivray

A one-two punch delivered by inflation and the resulting interest-rate increases could have several impacts on Canada’s P&C sector, including on claims costs, expense ratios, investment returns and the continued viability of the current hard market. Nearly all major industrialized

A new exhaust system with a catalytic converter
News Insurance

Catalytic converter theft: a growing problem for auto insurers

July 29, 2022 by Jason Contant

Manitoba Public Insurance (MPI) is warning consumers about the need to protect their vehicles from catalytic converter theft as reports of this type of crime have significantly increased in recent months. According to MPI claims data, the public insurer has

Man attempting to steal a car
News Insurance

ServiceOntario employees charged in relation to theft of hundreds of vehicles

July 29, 2022 Noushin Ziafati - THE CANADIAN PRESS

Police say they’ve charged 28 people in Ontario and Saskatchewan, including several ServiceOntario employees, following an investigation into the fraudulent modification and sale of hundreds of stolen vehicles. In a news release Thursday, Ontario Provincial Police said they began an

Noon sun in the sky
News Insurance

More B.C. heat records fall, conditions prompt flood watch

July 28, 2022 by Jason Contant

VANCOUVER – Temperature records are melting across British Columbia as a prolonged heat spell grips the province but Emergency Management BC says it is not anticipating an extreme heat emergency. A statement from the agency says residents should monitor temperature

Ransomware and cyberattack by hacker
News Insurance

The new cyber threat: phoning a call centre

July 28, 2022 by Jason Contant

One cyber insurance specialist is warning brokers and clients of a ransomware attack method that subverts common cybersecurity controls by tricking victims into phoning a call centre – rather than clicking a link – and instructing them to download malicious

Computer screen with lines of code displaying a blue thumbs up icon
News BrokersClaimsInsuranceRisk

Why Marsh is optimistic about the cyber market

July 27, 2022 by Alyssa DiSabatino

Global brokerage Marsh is cautiously optimistic cyber’s hard market will eventually stabilize and insurers will soon be able to reward clients who have strong cyber controls with lower increases. “Market conditions are expected to remain challenging for the foreseeable future

Firemen Putting Out a House Fire Disaster
News ClaimsInsuranceLegal

Brokerage E&O 101: How to win lawsuits against evasive clients

July 27, 2022 by David Gambrill

Taking notes and attaching them to a client’s file as part of an everyday business practice allowed a veteran broker at Wyatt Dowling Insurance Brokers to win a lawsuit launched by her client over two cars that burned up in

A committee looking into how Hockey Canada handled allegations of sexual assault
News Insurance

Hockey Canada has paid $7.6M in sex abuse settlements since 1989

July 27, 2022 The Canadian Press

OTTAWA – Hockey Canada says it has paid out $7.6 million in nine settlements related to sexual assault and sexual abuse claims since 1989, with $6.8 million of that related to serial abuser Graham James. The hockey governing body has

Red Handle Rubber Stamper and You've Been Served text isolated on the table.
News ClaimsCommercial LinesInsuranceLegalProducts

Don’t forget to serve, even if the insurer already knows about the lawsuit

July 26, 2022 by David Gambrill

A claimant in a product liability case must still go through the formal process of serving notice in China of intent to sue a Chinese manufacturer, even if the defendant manufacturer was aware of the claim since 2019, had a

Digital fingerprint
News ClaimsEngineeringInsuranceRiskTechnology

Can multi-factor authentication beat smarter cybercriminals?

July 26, 2022 Jason Contant

Multi-factor authentication (MFA) is becoming a standard requirement to obtain cyber insurance. But just as your clients are improving their insurability, cybercriminals too are designing their attacks around MFA. “It’s kind of like a game of Whack-a-Mole,” said Neal Jardine,

The aftermath of a tornado in Tweed, Ont. on July 25
News Insurance

Environment Canada confirms tornado touched down north of Belleville, Ont.

July 26, 2022 The Canadian Press

Environment Canada has confirmed at least one tornado touched down in an area north of Belleville, Ont., as severe thunderstorms swept through parts of southern and eastern Ontario on Sunday night. In a preliminary report, the weather agency says staff