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COVID-19: What Northbridge is doing to navigate forward

March 20, 2020 by Adam Malik

All Northbridge employees are working from home and the company doesn’t expect any disruption on service levels, according to the carrier. Northbridge told Canadian Underwriter that its top priority is the health and wellness of its employees, brokers, and customers.

News BrokersInsurance

COVID-19: How Aviva Canada is conducting its business

March 20, 2020 by Adam Malik

Aviva Canada is ensuring that its efforts to keep employees safe will not impact service during the COVID-19 pandemic that is forcing companies from all industries to change the way they do business. The country’s second-largest carrier has 97% of

News InsuranceTechnology

These clients are especially disadvantaged by COVID-19 precautions

March 20, 2020 by Greg Meckbach

Smart phones and high-speed Internet makes it easier to do business when offices are closed and staff are working from home, but what about the client who doesn’t have the latest and greatest technology gadgets? Some clients, especially some elderly

News Brokers

COVID-19: What this association wants its members to do during this time

March 19, 2020 by Adam Malik

The Insurance Brokers Association of Alberta is calling on its members to take necessary precautions amid the COVID-19 pandemic, including closing offices. The group is also temporarily shuttering its offices but will try to ensure members can still get their

News BrokersClaimsInsurance

What Intact is doing during COVID-19

March 17, 2020 by Adam Malik

Intact Insurance employees are working from home and the company has created a dedicated team to keep an eye on developments during the COVID-19 pandemic, the company told Canadian Underwriter. “We are taking steps as needed to keep our people

News Legislation / Regulation

Politicians debate merits of insurer-based new home warranty

March 12, 2020 by Greg Meckbach

Ontario’s home warranty program will have a new mandate to resolve claims soon as possible, but there’s still no plan to have home warranties written by property and casualty insurers, provincial politicians confirmed. “The government has decided to continue with

News BrokersCommercial LinesInsuranceLegalMarkets / CoveragesTechnology

How to negotiate the nuanced world of email fraud coverage

March 3, 2020 by Jason Contant

Your commercial client may think they are covered for all types of business email compromise (BEC) fraud automatically, but policy triggers are often nuanced, a speaker said recently at NetDiligence’s Cyber Risk Summit in Toronto. “The biggest misconception of our

News InsuranceLegal

Do police need a search warrant to obtain a vehicle’s event data recorder?

March 3, 2020 Colin Perkel - THE CANADIAN PRESS

TORONTO – Police flouted a driver’s rights when they retrieved an electronic recording module from a car wreck days after a crash because they failed to get a search warrant or owner permission first, an Ontario judge has ruled. As

News Commercial LinesInsuranceTechnology

Car sharing firm leaves Canada with valuable data in changing market: expert

February 27, 2020 Brenna Owen - THE CANADIAN PRESS

VANCOUVER – The car-sharing company formerly known as Car2Go is closing up shop in North America on Saturday, taking with it valuable data for automakers looking to the future, says one expert. The data could show how frequently people choose

News ClaimsInsuranceLegal

How Canada’s mandatory breach notification has affected the P&C industry

February 24, 2020 by Jason Contant

Canada’s new mandatory breach notification requirements have increased the number of reported claims, leading to a re-shuffling of claims costs for insurers, according to a privacy lawyer. “It definitely leads to more claims and it makes its presence [known] in

News Insurance

Industry vet believes it’s time for Canada to adopt Quebec’s auto insurance model

February 24, 2020 by Jason Contant

British Columbia’s public auto insurer recently moved to a no-fault system for auto insurance, but at least one P&C industry consultant believes that all Canadian provinces (B.C. included) should instead look towards Quebec’s public-private hybrid auto insurance model for guidance.

News Commercial LinesInsuranceMarkets / Coverages

How IBC plans to keep insurance “affordable and available” across Canada

February 18, 2020 by Jason Contant

Following years of significant commercial insurance losses, Insurance Bureau of Canada (IBC) has launched a national task force to examine ways to help Canadian consumers mitigate risk and manage costs. The National Commercial Insurance Task Force will bring together insurers,