Segment
Consumers
Driver ticketed for smoking pot in car one hour after legalization
October 18, 2018 The Canadian PressWinnipeg police issued a ticket on the first day of cannabis legalization. Police posted a picture of a ticket for consuming cannabis in a motor vehicle on Twitter. The ticket carries a $672 fine. Police say the ticket was issued…
How a Canada Post interruption could play out
October 15, 2018 by Greg MeckbachThe federal government will probably consider legislating Canada Post employees back to work if they go on strike or are locked out, a labour lawyer told Canadian Underwriter Monday. “I think it’s likely that the Liberals will consider” back-to-work legislation,…
Introducing the new Canadian Underwriter, “Your Guide to Insurance Success”
October 10, 2018 Ian Portsmouth, PublisherWhatever your role in the industry, you can rightfully feel harried by the demands of an insurance career today. You’re certainly dealing with more change and complexity than the people who received the debut issue of this magazine in January…
Canada’s #1 insurance publication relaunches with bold new look and editorial mandate
October 10, 2018 Newcom Media Inc.TORONTO, Oct. 10, 2018 /insPRESS/ – Canadian Underwriter magazine relaunched today with the publication of its October 2018 issue, introducing an energetic look, functional design and editorial mandate expressed by its new tagline: “Your Guide to Insurance Success.” Now in its…
Five pillars of brokerage digital transformation
October 9, 2018 by Jason ContantMore Canadian brokerages are moving towards a fully digital experience as consumer expectations are driving demand for faster, more efficient service, a broker management system (BMS) provider said Monday. “More brokers are moving to a completely connected experience from internal…
Watch out for scammers, IBC warns Ottawa-Gatineau tornado victims
October 2, 2018 by Jason ContantIn the wake of the tornadoes that struck the Ottawa-Gatineau region Sept. 21, the Insurance Bureau of Canada (IBC) has raised another concern: contractors misrepresenting themselves or offering extensive fees for services. One restoration firm representative noted large-scale disasters can…
This province’s licence suspension system is ‘fundamentally flawed’
September 28, 2018 Peter Cameron - THE CANADIAN PRESSTORONTO – Ontario’s ombudsman says the system for notifying drivers that their licence has been suspended is “fundamentally flawed” leaving many people unwittingly driving with invalid licences. In a report released on Thursday, Paul Dube makes 42 recommendations designed to…
The ‘Big Three’ indicators of address fraud
September 18, 2018 by Jason ContantInsurers looking to verify a claimant’s address should focus on bank, credit card and cellphone records, an insurance defence lawyer said Tuesday. Andrew Grayson, a lawyer specializing in insurance defence litigation with Regan Desjardins LLP, called those records the “Big…
How insurers can tell real online consumers from fake ones
September 17, 2018 by Jason ContantBeing able to quickly identify a “true” customer compared to a synthetic identity created by a cybercriminal can help insurers tailor offerings to the right customers early in the account creation process, a security engineer said Friday. “If you know…
The public’s view on minor injury caps in this province
September 13, 2018 by Jason ContantNearly seven in 10 people polled in Newfoundland and Labrador support a cap on auto insurance payouts for minor injuries, Insurance Bureau of Canada (IBC) revealed in a new study. This week, IBC released the results of a public opinion…
Will consumers soon be able to access policy documents electronically?
September 6, 2018 by Jason ContantHow close is the industry to consistently allowing consumers to access insurance documents electronically, such as by email? “It’s a bit of a hodge podge out there at the moment,” Colin Simpson, CEO of the Insurance Brokers Association of Ontario…
How to handle grieving clients
September 5, 2018 by Jason ContantBrokers are used to responding to clients’ questions about their insurance needs, but are they always able to effectively handle grieving customers? The million-dollar question is how to ensure brokers are building enduring and caring customer relationships, while also protecting…