Christian Hutchison, president, McDougall Insurance Brokers Brokers will need to focus their attention in 2024 on managing client expectations and enhanced communication, while also responding to fast-moving market and capacity changes. Brokerage mergers and acquisitions will continue at a rapid…
Lisa Giannone, president, COO, BFL Canada If we thought 2023 was a year of uncertainty faced with challenges — including transitioning market cycles, inflationary effects on the supply chain, geopolitical risks, climate change-fuelled losses and increased cybersecurity threats — we…
Louis Gagnon, CEO, Canada, Intact Financial Corporation Canada’s property and casualty insurance industry must think in terms of decades, not quarters. We are here to support brokers and customers through all market cycles. The long-term horizon has never been more important, since…
Christian Fournier, executive vice president and leader – property and casualty insurance, Beneva With inflation continuing to affect every citizen and organization, one could say 2024 will be the same as 2023. Consumers will be living on a tight personal…
Shawn DeSantis, president, CEO, Navacord It is clear 2024 will bring a new set of challenges, with several themes influencing the Canadian P&C insurance industry. The economic environment is evolving. Preparing our businesses and successfully managing through the implications of higher interest…
Philomena Comerford, president, CEO, Baird MacGregor Technology will continue to change the way we work, presenting both productivity opportunities and oversight challenges for our industry and our workforce. Artificial intelligence (AI) has the potential to vastly improve our industry’s efficiency, allowing us…
David Bowcott, co-leader, NFP Construction & Infrastructure Group As we enter 2024, signs exist the Canadian P&C insurance hard market is abating. But clients are nevertheless putting in place measures they hope will sustain them through future hardening. We are beginning…
Abraham Baboujian, president/co-CEO, RRJ Insurance Group 2024 will see a sense of calm and maturity in our attempts to come to grips with three issues dominating the P&C landscape — cyber, digital/technology transformation, and climate change. Cyber will continue to make…
Whatever’s driving increasingly devastating storms over the past decade, one thing is certain — insurers have watched NatCat losses ramp up over the past decade. “It used to be an unusual year where you’d have more than a billion dollars…
Intact Financial Corporation (IFC) has appointed Anne Fortin as president of Intact Insurance, effective Jan. 1, 2024. In her new role, Fortin will have responsibility for the Quebec, West, Ontario and Atlantic divisions of Intact Insurance, the insurer said in…
During the recent renewal cycle, many personal auto customers opted to increase their deductibles to reduce their annual premiums. Now, those decisions are leading customers who’ve been in accidents to delay pursuing claims because they don’t have enough cash on…
In much of Nova Scotia, last summer was hell. The Tantallon wildfire in May and June generated $165 million in insured damage, mostly for personal property, by the time the flames went out July 4. In a normal year, residents…