Adam Mitchell, CEO, Mitch Insurance For many years, we’ve all heard – and have probably said at some point to our teams, partners or peers – that the future is coming. It now feels like the future is here. Massive…
Saad Mered, CEO, Zurich Canada As we look to 2023, a few major issues – climate change, cybercrime and inflation – give rise to challenges and opportunities. Climate change is a business risk and societal risk. All businesses and their…
Rob Marsh, president, Liberty Mutual Canada In the year ahead, many of the challenges we faced in 2022 will undoubtedly continue — an unpredictable geopolitical environment, inflation, supply chain disruption and other macroeconomic factors, severe and unique weather events, and…
Jamie Lyons, president, incoming CEO, Westland Insurance Group Adapting and responding to unsettled economic, market and social conditions will be the most important issue facing the P&C industry next year. On the demand side, while there is a heightened appreciation…
Barry F. Lorenzetti, founder, CEO, BFL Canada Watch for several trends to happen in 2023, including an increase in broker value, how P&C insurers adjust their strategies following the COVID-19 pandemic, and how the industry promotes community resilience during uncertain…
Insurers can expect this week’s wave of flight cancellations and delays at Vancouver International Airport to result in claims activity. “Certainly, travel insurance will be hit with delay coverage, baggage issues as people need a toothbrush and change of clothes,…
Marc Lipman, president, Lloyd’s Canada In the Canadian market, which is deeply interwoven into the global economy, the biggest question facing the insurance industry in 2023 is not necessarily inflationary pressure or market capacity — it’s how the industry can…
Stéphane Lespérance, president, Aon Canada Given today’s challenging and shifting market, it’s critical for brokers and their clients to be strategic about how they buy insurance and how they are trading with their carrier partners. Commercial markets are showing some…
Valérie Lavoie, president, COO, Desjardins General Insurance Group Streamlining interactions with clients and effectively managing talent in our organization are both essential to ensure our clients’ experience with us remains positive and meaningful — those are our top priorities in…
Aly Kanji, president, CEO, Insureline Canada’s P&C insurance industry is facing a multitude of issues requiring hard decisions and innovative solutions. Climate change and specifically the lack of earthquake capacity must be addressed head-on. Alongside climate change, consolidation and the…
Carol Jardine, president, Canadian P&C operations, Wawanesa Mutual Insurance Company Times are tough, and that’s when the insurance industry must show its strength and resilience. For our customers, the price of everything is going up as governments’ financial tools to…
John Haas, president, NFP, Canada Attracting and retaining talent is not a new issue, but it continues to be a concern for the industry — particularly as veteran product specialists edge toward retirement. Many technical fields within P&C require expertise…