Canadian Underwriter

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News Insurance

Sontiq announces agreement to acquire CyberScout

February 2, 2021 by Jason Contant

High-tech security and identity protection company Sontiq announced Tuesday it had signed a definitive agreement to acquire CyberScout, a major provider of cyber products and services tailored to the insurance industry. “Through Sontiq’s comprehensive product portfolio, major insurance carriers, mutual

News InsuranceTechnology

COVID is forcing this tech conversation among carriers’ senior management

January 11, 2021 by Greg Meckbach

Disruptions from the COVID-19 pandemic are putting digital transformation and new product launches high on the agenda of insurance carrier executives, the CEO of a property and casualty insurance software vendor suggests. “When we look at the impact on carriers

News Insurance

Digital brokers: Should you build your own tech, or buy someone else’s?

October 22, 2020 by David Gambrill

Okay, so your brokerage is going digital: Should you build your own technology, or buy someone else’s? The answer is largely situational, with panellists at the Insurance Brokers Association of Ontario’s 2020 virtual convention offering their best advice to brokers

News AdjustersClaimsClaims CanadaTechnology

How a smart phone can drive efficiency in the claims process

October 19, 2020 by Greg Meckbach

Using a smart phone to take pictures of property damage as soon as it happens could speed up the claims process and reduce fraud risk, the head of a Canadian claims technology vendor suggests. “The best way to drive efficiency

News Technology

How you can cut down time spent searching underwriting manuals

October 5, 2020 by Greg Meckbach

Some brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting

News Insurance

What the insurance industry wants from its tech vendors

September 30, 2020 by Jason Contant

The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last

News Insurance

National broker association appoints new broker connectivity lead 

September 4, 2020 by Jason Contant

The Insurance Brokers Association of Canada (IBAC) has announced the appointment of Tom Reid as the new broker connectivity lead for the association’s Data Exchange (DX) project.   “Broker connectivity is a key priority for IBAC, and the pandemic has intensified

News ClaimsInsuranceLegal

Aviva’s sting operation lawsuit against collision repairer clears first hurdle in court

September 2, 2020 by David Gambrill

A collision repair centre in the Greater Toronto Area has lost its court bid to dismiss Aviva Canada’s $330,000 civil lawsuit against it. The case arose from Aviva’s highly-publicized 2017 investigation into the auto collision industry, based on suspicion of

News Insurance

How COVID affected the digital journeys of Aviva Canada and Marsh Canada

July 17, 2020 by Greg Meckbach

The pandemic could permanently change the way brokers and insurers take advantage of digital services. “I think the interesting thing about COVID that we have seen – not just in the insurance industry but in the broader context – is

News ClaimsInsuranceLegal

A province’s second effort to limit auto trial experts is enacted into law

July 13, 2020 by David Gambrill

Stymied by a B.C. Supreme Court ruling last year in Crowder v. British Columbia (Attorney General), B.C.’s attorney general is attempting once again to change court rules to limit expert evidence in vehicle court actions – a move that is

insPRESS Technology

Game-changer: SGI CANADA and CSSI pilot real-time Data Exchange for policy change requests

June 18, 2020 Custom Software Solutions Inc.

REGINA, SK AND VIDEN, MB, JUNE 18, 2020/insPRESS/ – SGI CANADA and Custom Software Solutions Inc. (CSSI) are pleased to announce they are piloting the first real-time, personal lines policy change request transaction in Canada, starting and ending in the broker

News BrokersClaimsInsuranceRiskTechnology

Contactless payment in a pandemic: There’s an app for that

May 29, 2020 by David Gambrill

Retail clients of brokers and insurers can now prevent the spread of the novel coronavirus by taking advantage of digital, contact-free payment methods now available on mobile apps. Increasingly, businesses will have to operate within the health and safety guidelines