Segment
Vendors
Sontiq announces agreement to acquire CyberScout
February 2, 2021 by Jason ContantHigh-tech security and identity protection company Sontiq announced Tuesday it had signed a definitive agreement to acquire CyberScout, a major provider of cyber products and services tailored to the insurance industry. “Through Sontiq’s comprehensive product portfolio, major insurance carriers, mutual…
COVID is forcing this tech conversation among carriers’ senior management
January 11, 2021 by Greg MeckbachDisruptions from the COVID-19 pandemic are putting digital transformation and new product launches high on the agenda of insurance carrier executives, the CEO of a property and casualty insurance software vendor suggests. “When we look at the impact on carriers…
Digital brokers: Should you build your own tech, or buy someone else’s?
October 22, 2020 by David GambrillOkay, so your brokerage is going digital: Should you build your own technology, or buy someone else’s? The answer is largely situational, with panellists at the Insurance Brokers Association of Ontario’s 2020 virtual convention offering their best advice to brokers…
How a smart phone can drive efficiency in the claims process
October 19, 2020 by Greg MeckbachUsing a smart phone to take pictures of property damage as soon as it happens could speed up the claims process and reduce fraud risk, the head of a Canadian claims technology vendor suggests. “The best way to drive efficiency…
How you can cut down time spent searching underwriting manuals
October 5, 2020 by Greg MeckbachSome brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting…
What the insurance industry wants from its tech vendors
September 30, 2020 by Jason ContantThe insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last…
National broker association appoints new broker connectivity lead
September 4, 2020 by Jason ContantThe Insurance Brokers Association of Canada (IBAC) has announced the appointment of Tom Reid as the new broker connectivity lead for the association’s Data Exchange (DX) project. “Broker connectivity is a key priority for IBAC, and the pandemic has intensified…
Aviva’s sting operation lawsuit against collision repairer clears first hurdle in court
September 2, 2020 by David GambrillA collision repair centre in the Greater Toronto Area has lost its court bid to dismiss Aviva Canada’s $330,000 civil lawsuit against it. The case arose from Aviva’s highly-publicized 2017 investigation into the auto collision industry, based on suspicion of…
How COVID affected the digital journeys of Aviva Canada and Marsh Canada
July 17, 2020 by Greg MeckbachThe pandemic could permanently change the way brokers and insurers take advantage of digital services. “I think the interesting thing about COVID that we have seen – not just in the insurance industry but in the broader context – is…
A province’s second effort to limit auto trial experts is enacted into law
July 13, 2020 by David GambrillStymied by a B.C. Supreme Court ruling last year in Crowder v. British Columbia (Attorney General), B.C.’s attorney general is attempting once again to change court rules to limit expert evidence in vehicle court actions – a move that is…
Game-changer: SGI CANADA and CSSI pilot real-time Data Exchange for policy change requests
June 18, 2020 Custom Software Solutions Inc.REGINA, SK AND VIDEN, MB, JUNE 18, 2020/insPRESS/ – SGI CANADA and Custom Software Solutions Inc. (CSSI) are pleased to announce they are piloting the first real-time, personal lines policy change request transaction in Canada, starting and ending in the broker…
Contactless payment in a pandemic: There’s an app for that
May 29, 2020 by David GambrillRetail clients of brokers and insurers can now prevent the spread of the novel coronavirus by taking advantage of digital, contact-free payment methods now available on mobile apps. Increasingly, businesses will have to operate within the health and safety guidelines…