Canadian Underwriter

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Global insurance law firm expands its Canadian presence

June 23, 2021 by David Gambrill

Global insurance law firm Clyde & Co will be entering the B.C. market through a merger with SHK Law Corporation in B.C., effective July 1. The terms of the merger were not disclosed. B.C.’s property and casualty insurance market is

News Insurance

People analytics: How you can use employee data for internal hires

May 19, 2021 by Jason Contant

When acquiring talent, organizations should consider using employee data to glean insights into the best internal hires for their teams, one tech vendor suggests. There has been some debate within the Canadian P&C industry about whether to look outside the

News InsuranceTechnology

InsurTech North speaker: What may work for desktop may not work for mobile

April 23, 2021 by Greg Meckbach

When it comes to shopping for insurance online, the consumer experience will vary across platforms, something that isn’t always discussed when the industry talks about digitizing its customer experience. The matter came up recently during ‘Key Touchpoints in the Customer

News Insurance

How to detect insurance fraud before the tow truck turf wars start

March 26, 2021 by Jason Contant

Early identification of potential insurance fraud schemes through automation can help prevent scenarios like the towing turf wars in Ontario from spiralling out of control, the CEO and co-founder of FRISS said Wednesday. “I think it is crucial for the

News Insurance

COVID’s impact on insurance fraud

March 25, 2021 by Jason Contant

Fraudsters are taking advantage of anxieties arising from the COVID-19 pandemic to exploit victims in the Canadian P&C insurance space in novel ways, speakers said during a fraud webinar Wednesday. For example, some body shops are charging drivers extra cleaning

News InsuranceTechnology

7 insurers that have jumped on the D/X bandwagon

March 15, 2021 by Greg Meckbach

The data exchange project needs more carriers on board, says the connectivity lead for Canada’s brokers. The Insurance Brokers Association of Canada (IBAC) announced Mar. 10, 2021, the creation of the Data Exchange Connect Alliance (DXCA). The alliance now has

News Insurance

Sontiq announces agreement to acquire CyberScout

February 2, 2021 by Jason Contant

High-tech security and identity protection company Sontiq announced Tuesday it had signed a definitive agreement to acquire CyberScout, a major provider of cyber products and services tailored to the insurance industry. “Through Sontiq’s comprehensive product portfolio, major insurance carriers, mutual

News InsuranceTechnology

COVID is forcing this tech conversation among carriers’ senior management

January 11, 2021 by Greg Meckbach

Disruptions from the COVID-19 pandemic are putting digital transformation and new product launches high on the agenda of insurance carrier executives, the CEO of a property and casualty insurance software vendor suggests. “When we look at the impact on carriers

News Insurance

Digital brokers: Should you build your own tech, or buy someone else’s?

October 22, 2020 by David Gambrill

Okay, so your brokerage is going digital: Should you build your own technology, or buy someone else’s? The answer is largely situational, with panellists at the Insurance Brokers Association of Ontario’s 2020 virtual convention offering their best advice to brokers

News AdjustersClaimsClaims CanadaTechnology

How a smart phone can drive efficiency in the claims process

October 19, 2020 by Greg Meckbach

Using a smart phone to take pictures of property damage as soon as it happens could speed up the claims process and reduce fraud risk, the head of a Canadian claims technology vendor suggests. “The best way to drive efficiency

News Technology

How you can cut down time spent searching underwriting manuals

October 5, 2020 by Greg Meckbach

Some brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting

News Insurance

What the insurance industry wants from its tech vendors

September 30, 2020 by Jason Contant

The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last