Some brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting…
The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last…
The Insurance Brokers Association of Canada (IBAC) has announced the appointment of Tom Reid as the new broker connectivity lead for the association’s Data Exchange (DX) project. “Broker connectivity is a key priority for IBAC, and the pandemic has intensified…
A collision repair centre in the Greater Toronto Area has lost its court bid to dismiss Aviva Canada’s $330,000 civil lawsuit against it. The case arose from Aviva’s highly-publicized 2017 investigation into the auto collision industry, based on suspicion of…
The pandemic could permanently change the way brokers and insurers take advantage of digital services. “I think the interesting thing about COVID that we have seen – not just in the insurance industry but in the broader context – is…
Stymied by a B.C. Supreme Court ruling last year in Crowder v. British Columbia (Attorney General), B.C.’s attorney general is attempting once again to change court rules to limit expert evidence in vehicle court actions – a move that is…
REGINA, SK AND VIDEN, MB, JUNE 18, 2020/insPRESS/ – SGI CANADA and Custom Software Solutions Inc. (CSSI) are pleased to announce they are piloting the first real-time, personal lines policy change request transaction in Canada, starting and ending in the broker…
Retail clients of brokers and insurers can now prevent the spread of the novel coronavirus by taking advantage of digital, contact-free payment methods now available on mobile apps. Increasingly, businesses will have to operate within the health and safety guidelines…
Running day-to-day operations is a challenge when your employees aren’t all in the same physical location. Although the Canadian P&C insurance industry is an essential service (and is therefore allowed to keep its offices open), most the industry’s workforce has…
More than 3 million Canadians lost their jobs in March and April due to the business closures to reduce the spread of the novel coronavirus. An Angus Reid poll published in March suggested that 44% of Canadian households reported lost…
Do you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first…
How to keep relationships, both internal and external, strong in today’s reality