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Executive Outlook 2022: Tina Osen, Hub International Canada

January 4, 2022 Canadian Underwriter Staff

Tina Osen, President, Hub International Canada One major lesson we have learned is to expect the unexpected. Nothing is a constant and we must be nimble and prepared to pivot quickly. We also learned that transparent, authentic communication with employees, even if it means

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Executive Outlook 2022: Kenny Nicholls, Western Financial Group

January 4, 2022 Canadian Underwriter Staff

Kenny Nicholls, President and CEO, Western Financial Group We see a real need for Canada to adopt a more harmonized broker licensing structure across the country. That structure would better enable brokers to work from anywhere in Canada and service customers wherever

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Executive Outlook 2022: Adam Mitchell, Mitchell & Whale Insurance Brokers

January 4, 2022 Canadian Underwriter Staff

Adam Mitchell, CEO, Mitchell & Whale Insurance Brokers There’s no question the pandemic brought unexpected levels of complexity over the past two years, but it has also fast-tracked innovation and the push for much needed modernization in our industry. The world was

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Executive Outlook 2022: Barry F. Lorenzetti, President, BFL CANADA Risk and Insurance

December 31, 2021 Canadian Underwriter Staff

Barry F. Lorenzetti, President, CEO and Founder, BFL CANADA Risk and Insurance Inc. The current hard market, combined with the pandemic, has created an environment where insurance brokerage is defined more than ever by that special relationship with our clients. We are

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Executive Outlook 2022: Paul Martin, KRGinsure

December 31, 2021 Canadian Underwriter Staff

Paul Martin, President and COO, KRGinsure Firsts and major lessons defined our 2021. One of the biggest was learning how to bring staff back into the workplace now that there is a COVID-19 vaccine and rapid tests are easily available. I believe

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Executive Outlook 2022: Kate Mead, Willis Towers Watson

December 31, 2021 Canadian Underwriter Staff

Kate Mead, Senior Vice President – Carrier Management & Head of Property & Casualty Broking (Canada), Willis Towers Watson One of the major lessons from 2021 is that data-driven risk management is the new normal. While we appreciate the qualitative considerations in

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Executive Outlook 2022: Joe D’Annunzio, BrokerLink

December 30, 2021 Canadian Underwriter Staff

Joe D’Annunzio, President, BrokerLink               The pandemic forced our industry to transition to a new working environment and change how we delivered customer service. We quickly realized the importance of investing in technology to ensure our employees had the tools and resources to

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Executive Outlook 2022: Stéphane Lespérance, Aon Canada

December 30, 2021 Canadian Underwriter Staff

Stéphane Lespérance, President, Aon Canada While there are signs of improvement, the current state of the insurance market remains challenging in specific classes. Overall pricing continues to improve and insurers are showing more appetite in key areas. The years 2020 and 2021

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Executive Outlook 2022: Aly Kanji, InsureLine

December 30, 2021 Canadian Underwriter Staff

Aly Kanji, President and CEO, InsureLine The idea that the strength of brokers is in our relationships was reinforced in 2021. Relationships are resilient and it is the value in these relationships that propelled brokers forward in the face of quarantines, lockdowns

Dave Partington
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Executive Outlook 2022: Dave Partington, Gallagher Global Brokerage – Canada

December 29, 2021 Canadian Underwriter Staff

Dave Partington, CEO, Gallagher Global Brokerage – Canada One of the major lessons learned in 2021 is the incredible resilience of our teams. No matter what comes our way, our people continue to be flexible, positive and client focused. There are many

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Executive Outlook 2022: Douglas Morrow, Excel Insurance Group

December 29, 2021 Canadian Underwriter Staff

Douglas Morrow, CEO and Managing Partner, Excel Insurance Group In 2021, underwriters were asking for a lot more information than in prior years. The calendar never stops, so if you don’t get complete information to the underwriter in a good

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Executive Outlook 2022: Scott Andrew, Andrew Agencies

December 29, 2021 Canadian Underwriter Staff

Scott Andrew, President and CEO, Andrew Agencies Ltd.          As impacts of the pandemic on business in Canada spilled into a second year, brokers and brokerages continue to adapt to the challenges. Despite this disruption, automation, mergers and acquisitions (M&A), and carrier