2023 Executive Outlook | Jamie Lyons, Westland
December 22, 2022 Canadian Underwriter StaffJamie Lyons, president, incoming CEO, Westland Insurance Group Adapting and responding to unsettled economic, market and social conditions will be the most important issue facing the P&C industry next year. On the demand side, while there is a heightened appreciation…
2023 Executive Outlook | Barry F. Lorenzetti, BFL Canada
December 22, 2022 Canadian Underwriter StaffBarry F. Lorenzetti, founder, CEO, BFL Canada Watch for several trends to happen in 2023, including an increase in broker value, how P&C insurers adjust their strategies following the COVID-19 pandemic, and how the industry promotes community resilience during uncertain…
2023 Executive Outlook | Marc Lipman, Lloyd’s Canada
December 21, 2022 Canadian Underwriter StaffMarc Lipman, president, Lloyd’s Canada In the Canadian market, which is deeply interwoven into the global economy, the biggest question facing the insurance industry in 2023 is not necessarily inflationary pressure or market capacity — it’s how the industry can…
2023 Executive Outlook | Stéphane Lespérance, Aon Canada
December 21, 2022 Canadian Underwriter StaffStéphane Lespérance, president, Aon Canada Given today’s challenging and shifting market, it’s critical for brokers and their clients to be strategic about how they buy insurance and how they are trading with their carrier partners. Commercial markets are showing some…
2023 Executive Outlook | Valérie Lavoie, Desjardins
December 21, 2022 Canadian Underwriter StaffValérie Lavoie, president, COO, Desjardins General Insurance Group Streamlining interactions with clients and effectively managing talent in our organization are both essential to ensure our clients’ experience with us remains positive and meaningful — those are our top priorities in…
2023 Executive Outlook | Aly Kanji, Insureline
December 20, 2022 Canadian Underwriter StaffAly Kanji, president, CEO, Insureline Canada’s P&C insurance industry is facing a multitude of issues requiring hard decisions and innovative solutions. Climate change and specifically the lack of earthquake capacity must be addressed head-on. Alongside climate change, consolidation and the…
2023 Executive Outlook | Carol Jardine, Wawanesa
December 20, 2022 Canadian Underwriter StaffCarol Jardine, president, Canadian P&C operations, Wawanesa Mutual Insurance Company Times are tough, and that’s when the insurance industry must show its strength and resilience. For our customers, the price of everything is going up as governments’ financial tools to…
2023 Executive Outlook | John Haas, NFP
December 20, 2022 Canadian Underwriter StaffJohn Haas, president, NFP, Canada Attracting and retaining talent is not a new issue, but it continues to be a concern for the industry — particularly as veteran product specialists edge toward retirement. Many technical fields within P&C require expertise…
2023 Executive Outlook | Louis Gagnon, Intact
December 19, 2022 Canadian Underwriter StaffLouis Gagnon, CEO, Canada, Intact Financial Corporation Reduced buying power, evolving technology and the digitization of everything is driving customers’ decision-making and shopping habits. And so, for the Canadian P&C insurance industry, the key to success in the upcoming months and…
2023 Executive Outlook | Christian Fournier, Beneva
December 19, 2022 Canadian Underwriter StaffChristian Fournier, executive vice president, leader of property and casualty insurance, Beneva Our workforce situation — namely, the difficulties finding resources we need to provide the quality of service our clients have come to expect — is one of the…
2023 Executive Outlook | Joe D’Annunzio, BrokerLink
December 19, 2022 Canadian Underwriter StaffJoe D’Annunzio, president, BrokerLink Attracting new talent and retaining experienced employees is a key priority in the evolving insurance marketplace. Having a strong employee base is important when it comes to providing the best customer service. Delivering a strong customer…
2023 Executive Outlook | Philomena Comerford, Baird MacGregor
December 16, 2022 Canadian Underwriter StaffPhilomena Comerford, president, CEO, Baird MacGregor Insurance Brokers LP|Hargraft Schofield LP Attracting, engaging and developing talent will continue to be a key challenge for the P&C industry in 2023, as employers sort out what the work week will look like…