COVID-19 sparks debate about U.S. adjuster use in Calgary
July 3, 2020 by David GambrillCOVID-19 appears to be kindling proud sentiments about employing Canadian adjusters, after social media posts triggered an age-old debate about using U.S. adjusters to handle catastrophe claims in Canada. Twitter was abuzz with comments after Global News posted a piece…
What the judge said when a trial lawyer accused an insurer of “playing hardball” with his elderly client
December 31, 2019 by David GambrillAn elderly resident who lost her slip-and-fall claim against a retirement home does not have to pay the legal costs of the home’s insurance company because the insurer’s legal strategy was “at risk of allegations of playing hardball,” the Ontario…
Lussier Dale Parizeau continues M&A activity
June 18, 2019 by Jason ContantQuebec’s largest brokerage, Lussier Dale Parizeau, has merged with financial services firm Genius Financial Group. André Lussier, president of Lussier Dale Parizeau, announced the merger along with the four partners of Genius Financial Group: Jean-Pierre Gauvreau, Serge Gravel, Éric Émond…
Why this vehicle accident defendant tried to quash $850,000 settlement
June 14, 2019 by Greg MeckbachAdjusters handling auto liability claims shouldn’t be too quick to settle and take what the plaintiff’s lawyer is saying with a grain of salt. These are among the takeaways from Thursday’s Supreme Court of Canada decision in Fleury v. Paulus.…
CU Total Loss Series: Bending Time
June 13, 2019 David Gambrill, Editor-in-ChiefTotal Loss Series, Part 3: Solutions Imagine Canada’s auto insurance industry saving millions of dollars each year in total loss costs and passing that along to Canadian drivers in the form of premium decreases. And all by simply reducing total…
How this province is tackling inconsistent adjuster licensing
May 24, 2019 by Jason ContantWill there soon be a consistent approach to adjuster licensing across Canada? New Brunswick is one province moving towards that goal. Earlier this month, the Insurance Division of New Brunswick’s Financial and Consumer Services Commission released a consultation paper on…
Job hunters are changing the rules around work
May 17, 2019 by Adam MalikEmployers are being expected to offer flexible working options. And job seekers are more than happy to turn down an offer if they aren’t included. IWG, which operates virtual offices around the world, recently released its annual global study which…
The challenges of assessing seasonal home damage
May 13, 2019 by Adam MalikDespite being told flooding in Ontario’s Cottage Country back in 2013 was one-in-100-years event, area businesses and residents are cleaning up from a second and more widespread flooding incident in less than a decade. Climate is playing a key role…
CU Total Loss Series: Where are the bottlenecks?
May 13, 2019 by David GambrillTotal Loss Series, Part 2: Bottlenecks Imagine Canada’s auto insurance industry saving millions of dollars each year in total loss costs and passing that along to Canadian drivers in the form of premium decreases. And all by simply reducing total…
Will a robot take your insurance job? Probably.
May 9, 2019 by Jason ContantBored of the same-old, same-old? Why not sharpen your pencil and take that dream job as an actuary? According to the Will Robots Take My Job? website, there is only a 21% chance that actuaries will be replaced by artificial…
How should employers treat recreational marijuana use?
May 9, 2019 by Jason ContantEmployers should treat marijuana use in the workplace as they would alcohol use, a senior claims professional told Canadian Underwriter Monday. “All of the liability still exists,” said Heather Matthews, senior vice president of Crawford & Company (Canada)’s National Claims…
How Quebec floods are challenging adjusters
May 1, 2019 by Greg MeckbachMany homes flooded in Sainte-Marthe-sur-le-Lac, Que. will be total losses and may not have overland flood coverage, a vice president for an independent adjusting firm suggests. Claims adjusting firm ClaimsPro is involved in about 2,000 flood claims from April in…