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News CatastrophesClaimsMarkets / Coverages

How training plays into claims adjusting during back-to-back cats

June 19, 2018 by Jason Contant

When Canada experiences back-to-back catastrophes, it can be a challenge to pull together all the required resources in a timely fashion. Part of the puzzle is ensuring that claims adjusters and other parties are properly trained for the files they

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The obligation to defend additional insureds

June 19, 2018 Talaal Bond, partner, Matthews Abogado LLP

It was snowing heavily on February 8, 2013 when Antonio Carneiro Jr. drove his car downhill on Brock Rd. near Pickering, Ontario. He lost control. His vehicle slid into the path of an oncoming vehicle at the intersection with Whitevale

News ClaimsInsuranceMarkets / Coverages

Why mutuals partner with independent adjusters

June 15, 2018 by Jason Contant

Small insurers or mutuals may decide to partner with independent adjusting (IA) firms as a way of providing them with flexibility on costs and full-time staff. On May 30, Contractor Connection, a service line of IA firm Crawford & Company

News ClaimsInsuranceTechnology

The untapped potential of telematics in auto claims

June 12, 2018 by Greg Meckbach

Telematics, which records data on vehicle behaviour, is used now mainly for underwriting, but the technology can also provide a treasure trove of information for claims adjusters, one vendor suggests. Auto insurance claims adjusters could potentially use telematics to determine

News CatastrophesClaimsInsurance

Does Canada have the adjusting resources to handle back-to-back catastrophes?

June 6, 2018 by Jason Contant

Does Canada’s property and casualty industry have enough resources in place to adjust major catastrophes that occur in tandem or right on the heels of each other? Industry resources in Ontario were tested after a severe ice storm in April,

News InsuranceLegislation / RegulationTechnology

How home insurers could be on the hook for cyber bullying

June 4, 2018 by Greg Meckbach

Cyber bullying, which can result in liability claims under home insurance policies, will soon be grounds for lawsuits in Nova Scotia. The Nova Scotia government is now “on the verge” of bringing Bill 27 into force, law student Brayden McDonald

News ClaimsInsurance

Province offers compensation for flood-damaged cottages

May 16, 2018 The Canadian Press

FREDERICTON – The New Brunswick government will compensate cottage owners whose properties were damaged by record-breaking flooding, while also requiring residents to develop plans to mitigate against future floods. Environment and Local Government Minister Andrew Harvey announced the special, one-time

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La Plume du Président

May 16, 2018 Monica Kuzyk, President, ACEI

Nous ne nous qu’à quelques semaines des élections provinciales ontariennes. Les libéraux de l’Ontario sont au pouvoir depuis près de 15 ans. Selon un article de la CBC publié en 2017, seulement trois partis provinciaux sont restés au pouvoir plus

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Message from the President

May 16, 2018 Monica Kuzyk, President, Canadian Independent Adjusters’ Association

How upcoming Ontario election impacts auto insurance

News ClaimsInsurance

What claims Crawford expects to see from New Brunswick flooding

May 10, 2018 by Jason Contant

Claims adjuster Crawford & Company (Canada) Inc. is anticipating “numerous water damage claims to homes, business and automobiles” as a result of the flooding in New Brunswick. Shelley Landry, director of operations of Crawford Canada’s Atlantic region, told Canadian Underwriter

News CatastrophesClaims

Ontario, Quebec wind storm to test industry capacity: Crawford

May 8, 2018 by Jason Contant

The wind storm that struck Ontario and Quebec on May 4 and 5 will significantly test the capacity of insurers, independent adjusters, call centres and restoration contractors, Crawford and Company (Canada) Inc. told Canadian Underwriter Monday. Generally speaking, wind claims

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Claims, Interrupted

May 8, 2018 Shane Swinson, SVP, insurance portfolio, FirstOnSite Restoration

Why a new breed of storms paves a new course for claims managers