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Canadian P&C people on the move

March 28, 2018 by Jason Contant

Two new staff members join adjusting firm Claims adjusting firm Kernaghan Adjusters said Monday it has relocated its Whistler, B.C. operation and welcomed two new staff members. Michael Unger will be Sea to Sky manager and executive adjuster. He brings

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Trojan Horse or Workhorse?

March 16, 2018 Emily Atkins, Editor

Is smart automation a boon or bane?

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Lessons from the field in Fort Mac

March 15, 2018 Kris Rzesnoski, vice-president, business development, Encircle

On May 3, 2016 a massive wildfire swept through the remote Alberta community of Fort McMurray, necessitating the largest wildfire evacuation in Canadian history, with upwards of 88,000 people fleeing their homes. May 3rd was a turning point as well

News ClaimsInsuranceTechnology

How mobile apps can help expedite total loss appraisals

March 7, 2018 by Jason Contant

Mobile apps that allow policyholders to upload photos of damaged vehicles from auto accidents can help speed up the claims process, particularly for those involved in a total loss, the president of the Canadian Independent Adjusters Association (CIAA) said on

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Running past the finish line

March 7, 2018 Emily Atkins, Editor

Dan Langer takes on CICMA presidency in retirement

News ClaimsInsuranceMarkets / Coverages

How ICBC can cut auto injury claims costs by more than $20 million

February 20, 2018 by Greg Meckbach

British Columbia’s government monopoly auto insurer could save up to $27 million a year on claims costs and reduce the risk of legal disputes by taking on a “larger role” in designing plans to treat auto collision injuries, PriceWaterhouse Coopers

News ClaimsInsuranceTechnology

Why driving safety tech doesn’t cut claims costs – yet

February 19, 2018 by Greg Meckbach

Sensor and computer technologies are supposed to make traffic safer but are indirectly increasing insurance claims costs, the head of Canada’s Number 2 insurer warns. Aviva Canada has observed a “double-digit” increase (meaning more than 10%) in property damage costs

News ClaimsInsuranceTechnology

Drone collisions on radar of risk managers

February 15, 2018 Greg Meckbach, Associate Editor

A recent collision between a passenger plane and a drone has prompted Canada’s airplane accident investigation agency to warn of the risk of flying drones near airports. “The use of drones near an aerodrome or within controlled airspace poses a

News InsuranceMarkets / CoveragesTechnology

Mixed responses to bullying in home insurance policies

February 8, 2018 Greg Meckbach, Associate Editor

Home insurance can cover parents of alleged bullies who are sued by their victims, but policy wordings vary from insurer to insurer, a lawyer told claims professionals Tuesday. Cyber bullying encompasses many activities, including defamation, promoting hatred against people and

News ClaimsInsuranceLegalMarkets / CoveragesTechnology

When drone damage could trigger a home insurance claim

February 8, 2018 Greg Meckbach, Associate Editor

When consumers fly unmanned aerial vehicles as a hobby, will their home insurance policies cover them for any lawsuits arising from property damage or personal injury caused by the drones? For the most part, aircraft is excluded in the wording

News ClaimsInsuranceLegalLegislation / RegulationTechnology

Will current auto liability regime apply to driverless cars?

February 7, 2018 Greg Meckbach, Associate Editor

Insurance and traffic laws probably need to change when motorists start sharing the road with driverless cars, a speaker told claims specialists Tuesday. There are now vehicles on the roads with limited self-driving capabilities (as opposed to having no steering

News ClaimsInsuranceLegal

How lawsuits arising from stolen vehicles could affect drone claims

February 7, 2018 Greg Meckbach, Associate Editor

Liability risk for operators of unmanned aerial vehicles (commonly known as drones) will be affected by past court rulings concerning parked vehicles, a lawyer suggested Tuesday during a claims conference. And based on precedents set in the vehicle cases, it