How to start a kitchen flood claim with the wave of a paw
February 7, 2018 by Jason ContantFancy kitchen faucets that start and stop with a wave of the hand–or a feline paw–have contributed to some curious flood claims. In his presentation about appliance fires and flood claims, Mazen Habash, president of forensic engineering firm Origin and…
A personal support worker seeking work? You’re an attendant care provider, arbitrator rules
February 7, 2018 by Jason ContantA catastrophically impaired driver can claim expenses incurred for attendant care services provided by his mother, a personal support worker [PSW] who was not employed when she cared for her son at the time of his accident, an Ontario arbitrator…
Adjuster solves mystery of fire in the firehall
February 5, 2018 by Jason ContantFire claims investigations can certainly highlight life’s ironies. Consider the case of the firefighters who were called out to a blaze one day at about 3 p.m., only to return to the station and find a fire blazing in their…
How Ontario tribunal looks at professional attendant care providers
January 31, 2018 by Jason ContantThe Ontario Licence Appeal Tribunal (LAT) seems to have extended the categories of individuals who are found to be professional providers for the purposes of attendant care, Philippa Samworth, partner at Dutton Brock LLP, said on Tuesday. Speaking at the…
Tribunal decision imperils limitation periods in auto claims
January 30, 2018 by Jason ContantThe Insurance Act is just one act to consider among all the other factors when dealing with the two-year limitation period in statutory accident benefits disputes, the Ontario Licence Appeal Tribunal (LAT) has found. “So that’s frightening,” Philippa Samworth, a…
Real-time data exchange within reach for first notice of loss
January 25, 2018 by David GambrillThe Toronto Insurance Conference (TIC) has announced the rollout of the Data Exchange Model (Dx) Initiative, a proof of concept for real-time integration between an insurer technology platform and a broker management system (BMS) platform. TIC has partnered with RSA,…
Gore Mutual welcomes two new executives
January 18, 2018 by Jason ContantPaul Jackson has been appointed chief marketing and distribution officer for Gore Mutual, effective immediately. Jackson will report to the insurer’s president and CEO Heidi Sevcik. Jackson has played a key role in Gore Mutual’s transformation since joining the organization…
Catastrophe event? Where’s the company drone?
January 12, 2018 by David GambrillUsing drone technology to process high volumes of claims during catastrophe events is one of several ways the claims process may become automated in the future, RSA Canada reports. “Drone-type technology (satellite and remote camera technologies) will enable us to…
How the Feds’ pot plan could trigger home insurance claims
January 7, 2018 by David GambrillCanadian insurance claims professionals see social host liability issues at play when the federal government’s Cannabis Act comes into force. “If somebody goes to a home where cannabis is available because the homeowner is able to grow four plants, and…
P&C People: who’s doing what?
January 4, 2018 by Canadian UnderwriterKernaghan Adjusters veteran retires Raymond Smith, an insurance industry veteran with more than 45 years of experience, has decided to retire. The vice president of marketing and executive adjuster with Kernaghan Adjusters formally retired after seven years with the firm,…
Tool can help insurers ensure document authenticity
December 20, 2017 Jason Contant, Online EditorAn Ontario-based property inspection and analysis company will soon publicly launch a product that could help carriers verify the authenticity of an insured’s photos, files and forms. The Image and Document Upload System (IADUS) uses specific features to help insurance…
Property Loss Update: The importance of good fire investigation
December 19, 2017 Glenn Gibson and Andrew EckartI’ve been writing on topics that impact front-line loss adjusters for over 25 years. I have now expanded things a bit by adding lawyer Andrew Eckart to form a writing team with me. I had the good fortune to have…