4 ways AI can improve your performance
October 25, 2018 by Jason ContantArtificial intelligence can be used to better predict weather risk in insurance, such as which customers’ properties may be more affected by severe weather, an Accenture executive said Thursday. One of the four major benefits of AI is enhanced judgement,…
Five pillars of brokerage digital transformation
October 9, 2018 by Jason ContantMore Canadian brokerages are moving towards a fully digital experience as consumer expectations are driving demand for faster, more efficient service, a broker management system (BMS) provider said Monday. “More brokers are moving to a completely connected experience from internal…
Why your clients are increasingly exposed to wildfire losses
September 28, 2018 by Greg MeckbachClimate change has turned the risk of wildfire into a year-round peril in Western Canada, a geography expert says. In the past, wildfire season started in April or May and ended some time in October, said Dominic Ford, senior geospatial…
Analytics expert warns against ‘data hoarding’
September 26, 2018 by Greg MeckbachElectronic data can be a powerful tool and is not expensive to store, but it’s only useful if you have a strategy behind it, speakers said during this week’s Insurance Analytics Canada Summit. “If you don’t have a data strategy,…
Must-have for insurers to underwrite overland flood
September 26, 2018 by Greg MeckbachArtificial intelligence and data analytics is one reason some Canadian insurers are underwriting residential flood coverage, speakers said Tuesday during an industry conference. “Here is an opportunity that we took to really look at the massive data sets we worked…
How cyber risk managers can detect something that does not look right
September 25, 2018 by Greg MeckbachMachine learning – which some brokers use to make chatbots – can also help companies improve cyber risk by flagging abnormal activity. Machine learning is a type of artificial intelligence, which mimics human cognition and activities, such as identifying patterns.…
Canadian firms fall behind in adoption of artificial intelligence: Forbes
September 25, 2018 The Canadian PressMONTREAL – A new report says artificial intelligence deployment has not yet been a “real success” for Canadian companies, in spite of the country’s reputation as an AI hotbed. The study from Forbes Insights ranks Canada last out of 10…
How artificial intelligence can help brokers close sales
September 20, 2018 by Greg MeckbachArtificial intelligence could help a brokerage figure out how likely a prospective client is to actually buy insurance. At least that’s what officials with Surex Direct are hoping. Magreth, Alta.-based Surex Direct places home, auto and commercial lines and says…
The trade-off to using artificial intelligence to speed up claims
August 29, 2018 by Greg MeckbachCanadian insurers wanting to handle claims like Lemonade are going to have to accept some trade-offs, a Claims Summit speaker said Tuesday. New York City-based Lemonade Insurance Company uses artificial intelligence and says it can handle some claims in three…
Artificial intelligence a ‘work in progress’ in marine insurance
August 27, 2018 by Greg MeckbachSome insurers are considering how artificial intelligence could help underwrite marine risks. Although big data has been around for years, “what has changed with AI is just using bigger more disparate data sets which go across different domains – for…
Humans required to train AI to assess images for damage losses
August 22, 2018 by Greg MeckbachClaims adjusters could soon have part of their work replaced by software that looks at photos and decides whether property is damaged, but there is still a need for humans in the process, one researcher predicts. When properties are damaged…
Google, Big 4 accounting firm dive into omnichannel insurance game
June 11, 2018 by Greg MeckbachGoogle and KPMG LLP are targeting insurers with clients who want to communicate in a variety of ways – whether by phone, email, text message or even snail mail. KPMG recently announced Intelligent Interactions, available now, which KPMG is offering…